ASSERTIVENESS BEHAVIOR Assertiveness is the quality of being - TopicsExpress



          

ASSERTIVENESS BEHAVIOR Assertiveness is the quality of being self-assured and confident without being aggressive. It is a learnable skill and mode of communication. Assertive communication involves respect for the boundaries of oneself and others. It also presumes an interest in the fulfillment of needs and wants through cooperation. Assertive behavior is often confused with aggressive behavior; however, assertion does not involve hurting the other person physically or emotionally. Assertive behavior aims at equalizing the balance of power, not in winning the battle by putting down the other person or rendering her/him helpless. Assertive behavior involves expressing your legitimate rights as an individual. You have a right to express your own wants, needs, feelings, and ideas. Assertive body language including the following: a. Maintaining direct eye contact b. Maintaining an erect posture c. Speaking clearly and audibly d. Making sure you do not have a whiny quality to your voice e. Using facial expression and gestures to add emphasis to your words Vandita Singh- Founder, Certified International Image Strategist, Consultant & Trainer. First Image Consultant in India to win the Rashtriya Vikas Ratan Award & Star of Asia Award for individual contribution in the field of Image Consultancy & Training. We are located at 147-148, 1st Floor, Powai Plaza, Hiranandani Gardens, Powai, Mumbai-400076. Feel free to call at +91 9987151898/ +91 9930345666 imagetia
Posted on: Wed, 11 Jun 2014 12:15:51 +0000

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