An updated version of my return policy and shipping policy :) - TopicsExpress



          

An updated version of my return policy and shipping policy :) My return policy; At Creations by Ashley Callahan customers and customer satisfaction is very important. But due to the nature of our products all sales are FINAL on customized and personalized items. Please DOUBLE CHECK the spelling of the name before sending. Refunds will not be provided for incorrect sizes being ordered. I will refer to communications with buyer to determine spelling and details of the order so please double check spelling when sending messages. I will remain in constant contact during the sewing process communication is key. The customer will approve each detail of the process so only time a refund would be given is if there was a mistake on my part. Shipping/delivery; theres three options when getting you products 1.) you can pay to ship and have item shipped to you 2.) you can pick up from me in Jonesborough TN 3.) only available under certain circumstances...I can meet you there is an delivery fee for this option typically $5-7 I do my best to keep my prices low and I do not include my cost of fuel and mileage getting supplies etc. I can not justify covering cost of gas and mileage for delivery and keep my prices low.
Posted on: Fri, 19 Sep 2014 00:14:01 +0000

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