Appreciating and observing how incredible the customer experience of being an SPG Gold member at W Retreat & Spa in Bali is. I want all my clients to feel this good when they come to retreats! Even the GM came and personally welcomed me (and he was hot too - hello!). They also stupidly said Jody and I can have free drinks at the bar tonight. I asked if there was a limit, and they said no (that could be a silly mistake on their behalf).
Posted on: Wed, 14 Jan 2015 06:22:00 +0000
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