Customer Service Representative Netflix Instant Messaging Agents - TopicsExpress



          

Customer Service Representative Netflix Instant Messaging Agents (Chat) - Montego Bay Provide enthusiastic, courteous and exceptional service to enhance customer satisfaction To develop good product knowledge to effectively troubleshoot and resolve technical issues To serve as first point of contact in resolving customers issues, diagnose and solve problems following company policies and procedures Qualifications: Minimum of 3 CXC subjects (including Math and English) Ability to read well, spell and use proper grammar in writing Designation of Certified Professional Secretary (CPS) or other business related studies including typing skills would be an asset Ability to type a minimum of 60 wpm Strong customer service skills Demonstrated proficiency in Microsoft Office applications Ability to communicate with customers at various technical levels orally and written Ability to work a flexible schedule (including weekends and public holidays) Ability to work with detailed information and be able to meet specific deadlines Good probing, problem solving, troubleshooting, and multi-tasking skills NB: All applicants must have a valid Government issued photo ID, TRN & NIS numbers. Successful candidates must be able to furnish a police record and pass an employment background check Subject: Indicate desired position Deadline: November 30, 2013 Contact Information Name: N/A Address: Global Gateway Solutions 1 Mangrove Way Montego Bay Freezone Montego Bay St. James Email: jobs@callggs
Posted on: Wed, 27 Nov 2013 16:40:00 +0000

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