Fb pages are answering extra questions posted by customers, however multiple-half of these queries are nonetheless left hanging, in line with the latest research from social analytics supplier Quintly. Quintly analyzed some ninety one,000 pages with greater than 1,000 likes and examined a complete of 18.6 million consumer-submitted questions, defining response price because the variety of questions answered inside 14 days. The final time Quintly carried out an identical research, last May, it discovered a mean response price of forty two.four % between Jan. 1, 2013, and April 30, 2014. This time round, Quintly discovered that forty five.four % of questions have been answered inside 14 days from Jan. 1, 2013, by means of Jan. four, 2015 — up from final Might’s research, however nonetheless under 50 %. Readers: Why do you assume multiple-half of questions posted to Fb questions stay unanswered? Picture of query marks courtesy of Shutterstock. The post REPORT: Most Questions Posted to Fb Pages Stay Unanswered appeared first on DICKLEUNG DESIGN 2014.
Posted on: Thu, 15 Jan 2015 19:14:21 +0000
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