• JOB CODE : 1001 BPO job Requirement • Sal : 1.4 to 2.2 - TopicsExpress



          

• JOB CODE : 1001 BPO job Requirement • Sal : 1.4 to 2.2 Lakhs • Interested candidates can send resumes to hr@steetech , Location : Hyd. Description: BPO – URGENT Requirement BPO Job Purpose: Serves customers by determining requirements; answering inquiries; resolving problems; fulfilling requests; maintaining database. BPO Job Duties: • Determines requirements by working with customers. • Answers inquiries by clarifying desired information; researching, locating, and providing information. • Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems. • Fulfills requests by clarifying desired information; completing transactions; forwarding requests. • Sells additional services by recognizing opportunities to up-sell accounts; explaining new features. • Maintains call center database by entering information. • Keeps equipment operational by following established procedures; reporting malfunctions. • Updates job knowledge by participating in educational opportunities. • Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Skills/Qualifications: Customer Focus, Customer Service, Data Entry Skills, Listening, Phone Skills, Verbal Communication, Building Relationships, People Skills, Interpersonal Savvy, Problem Solving, Multi-tasking JOB CODE : 1002 BDE job Requirement Role: Business Development Executive Experience: 0.6 – 2 yrs Location: Hyderabad Qualification: B.E/ B.Tech/ MBA/ Any business related degree Description: The Business Development Executive is responsible for managing, implementing, and deploying new business processes and partnerships to increase sales and industry reach. This position offers a true ground-floor opportunity for an Business Development or Sales Professional to join our exciting, fast growing company. Required Skills: Excellent written and verbal communications skills Knowledge of the sales process with the ability to understand and interpret customer needs using fact-finding to identify sales opportunities A high level of passion to succeed and a strong level of self-motivation An effective team player with a strong work ethic Identifying new leads, Promoting products Performing follow-up duties Maintain high standard of personal presentation Represent in a professional manner at all times Meeting targets, Time management, Presentation and communication Being enthusiastic, ambitious and confident Being thorough and motivated Being professional, flexible and amicable Interested candidates, please e-mail your updated CV to hr@steetech., You can refer your friends also. Note: 1.) Please Mention the “JOB CODE” in the Subject. 2.) Candidates who had applied in the last 3 months are not eligible to apply.
Posted on: Mon, 24 Mar 2014 09:19:09 +0000

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