NEW Employment Opportunity Parts Technician – Journeyman Department: MFM Fleet maintenance Reports to: Shop Manager Location: Fort McMurray Town Office Purpose & Key Accountabilities: manage and dispense parts inventories, responsible for stock handling, identifying and cataloguing parts and assemblies, ordering, receiving, inspecting, sorting, & inputting parts into work-orders. Duties & Responsibilities • Interpret work orders and technical manuals • Excellent customer service skills; working with internal and external customers • Excellent computer skills utilizing MS Office Suite; ability to learn and utilize electronic parts catalogues. • Ability to manage multiple priorities using good organizational and time management skills. • Sourcing parts, preparing documentation and work orders, receiving goods using electronic systems • Input supplies and parts into work-orders • Order parts and keep inventories • Receive supplies and store them according to a pre-arranged system • Organize and ship exchange parts and returns • Keep price lists and catalogues updated • Prepare, generate and pick orders • Pack and ship orders • Receive shipments and ensure they are complete and in good order • Process orders, product returns and the return of products to suppliers • Control and manage stocking and storage to prevent loss • Calculate transportation costs and prepare transportation documents • Use electronic material identification tools to schedule items for delivery and co-ordinate the delivery of products to end users • Maintain material identification records • Operate material handling equipment (dollies, hand trucks, pallet jacks, forklifts, cranes, conveyers) • Use storage systems to handle and store products • Other duties as assigned and as may be amended from time to time to meet company/organizational objectives. • Working Conditions The working environment is a construction or industrial sites, sometimes outdoors in all types of weather conditions. Camp provided. Qualifications Experience: • Previous heavy duty, automotive or industrial experience • Front counter order desk experience • 2+ years journeyman parts tech • Experience with heavy/light vehicles and servicing support equipment, an asset Education: • Parts Technician Certification • A valid Driver’s license and clear Driver’s abstract • First Aid Certification • CSTS & OSSA tickets required Competencies Essential: • Basic math skills • Physical strength and stamina • Ability to pay careful attention to details such as parts catalogues and electronic inventory systems. • Mechanical ability and an interest in all types of parts for machinery and engines, electronics and precision equipment • Ability to think logically • 2+ years experience in an truck/automotive service shop • Attendance/Punctuality: Excellent attendance is a must. Consistently arrives to work on time; Ensures work responsibilities are covered when absent; Arrives at meetings on time. • Problem Solving: Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in team problem solving situations; uses reason even when dealing with emotional topics. • Technical Skills: Assesses own strengths and weaknesses; pursues training and development opportunities; Implements action plan from training; strives to continuously build knowledge and skills; shares expertise with others. • Customer Service: Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments. • Interpersonal Skills: Focuses on solving conflict, not blaming; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains opens to others’ ideas and tries new things; addresses problems directly with the individual involved. • Written Communication: Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information. • Oral Communication: speaks clearly in positive or negative situation; listens and gets clarification; responds well to questions; participates actively in meetings • Teamwork: Exhibits objectivity and openness to others’ views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; supports everyone’s efforts to succeed. • Quality Management: Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness. • Cost Consciousness: Works cost effectively. • Diversity: Demonstrates knowledge of diversity; shows respect and sensitivity for cultural differences; promotes a harassment-free environment. • Ethics – Treats people with respect; Keeps commitments; inspires the trust of others; Works with integrity and ethically; upholds organizational values. • Organizational Support – Follows policies and procedures; Completes tasks correctly and on time; supports company goals/targets and values. • Judgment – Displays willingness to make appropriate decisions to the position in a timely manner; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process. • Motivation – Sets and achieves challenging goals/targets; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; • Planning/Organization – Prioritizes and plans work activities; Uses time efficiently; Develops realistic action plans. • Professionalism – Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. • Quality – Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. • Adaptability: adapts to changes in the work environment; manages competing demands; changes approach or method best fit the situation, able to deal with frequent changes, delays or unexpected events • Dependability – Follows instructions; Responds to management direction; takes responsibility for own actions; keeps commitments; commits to getting the job done to reach goals; completes tasks on time or notifies appropriate person with an alternate plan • Initiative – Assists others readily; undertakes self-development activities; seeks increased responsibilities; looks for and takes advantage of opportunities to improve; asks for and offers help when needed. • Innovation – Displays sound thinking; meets challenges with resourcefulness; generates suggestions for improving work; presents ideas and information that adds value to the bottom line. • Health, Safety and Environment: (HSE) oriented. Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and material properly. If you are interested please submit your resume and cover letter to: Kari Couture – HR Generalist [email protected] Contact # 780 469.3313 ext. 236 HR Confidential Fax #: 780 665.7298 or Mail resume to: Ann Woltersdorf, HR Director #200, 9618 – 42 Avenue, Edmonton, AB T6E 5Y4 DEADLINE for Submission is Open Until a Suitable Candidate is Found
Posted on: Wed, 06 Aug 2014 22:03:46 +0000
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