Posting again without link in post So it can be shared with my message and not just sharing this company fb page as advertisement Ok I warned all about not doing business with Country Style its gotten even better. Lady now wants to give Linda Glenn attitude because she demanded answers as to why wrong item shipped as well as second order never acknowledged or even shipped. Wtf!!! This is the entire exchange from start to finish. This PM was started on 12/9/14 after 2 emails and a post to her FB page had already been ignored and ALL correspondence reiterated that there were TWO orders and to combine the shipping and refund one of the charges.: Conversation started December 9 Linda Glenn 12/9, 6:31pm Linda Glenn Christine... I have tried emails and public post on your page to try and find out what happened to my order. I placed an order on 11/22/14 and a separate order on 12/4/14. As of today, I have not received a single bit of feedback, order confirmation or tracking info. Can you PLEASE respond and let me know the status of my orders? December 9 Country Style - Jewelry and Hair Accessories 12/9, 10:09pm Country Style - Jewelry and Hair Accessories Hi! This is the first message I have seen sorry! Please tell me the name the order is under! I will look up your tracking info ! December 10 Linda Glenn 12/10, 4:40am Linda Glenn Christine...the order is under my name...Linda Glenn. The first order was from 11/22/14 for the horse-heart necklace. The second order was on 12/4/14 for the 3pc Best Friends Forever necklace.If neither one has shipped yet, please put them together as one shipment and refund one of the $5 shipping charges. I need them ASAP. They are early Christmas gifts and were needed for a party this Saturday. I understand that you are only one person, and you may have been taken by surprise at the number of orders you received, but both these pieces were ordered within your own timelines for delivery by the necessary date. And the fact that I have had absolutely ZERO response to multiple order status queries or even an email confirmation that my order was received, has me just a little upset. Please find my orders and ship them Priority Mail today, so that I will still have them in time. December 10 Country Style - Jewelry and Hair Accessories 12/10, 3:03pm Country Style - Jewelry and Hair Accessories Hello items have shipped. Please see below for info you in putted into my Online store including Email that updates have been emailing to: Linda Glenn Tracking Number: 9400111899561622354035 Image of a progress bar displaying In Transit status in-transit Expected Delivery Day: Friday, December 12, 2014 Linda Glenn 12/10, 3:24pm Linda Glenn Did they ship together? If so, please refund 1 of the shipping charges that I was charged. Country Style - Jewelry and Hair Accessories 12/10, 3:48pm Country Style - Jewelry and Hair Accessories No I Did NOT. I didnt realize 2 orders untill both shipping labels were printed out. Linda Glenn 12/10, 4:06pm Linda Glenn Right... because I didnt mention in ANY of the previous correspondence that there were TWO orders, and that I wanted them shipped together when you found them... Busy is one thing, but not paying attention to customer correspondence is another. You will not be getting any more business from me, and I will be sure to let all the groups I admin and am a member of, about your lack of customer service. Its a shame to, because you have some seriously cute stuff that I had my eye on, and many of my friends did as well. December 10 Country Style - Jewelry and Hair Accessories 12/10, 7:32pm Country Style - Jewelry and Hair Accessories Sorry for the miscommunication. I hope that you enjoy your items. Monday Linda Glenn 12/15, 9:15pm Linda Glenn (PHOTO OF INCORRECT ITEM WITH INVOICE INSERTED HERE) Linda Glenn 12/15, 9:17pm Linda Glenn Would you like to explain how THIS is a horse heart necklace??? And where is the second order you claim you sent???? Jesus... this just keeps getting worse and worse with you... do you even pay any attention to what you are doing? Tuesday Country Style - Jewelry and Hair Accessories 12/16, 9:12am Country Style - Jewelry and Hair Accessories I will refund you today! We are Done with with our transactions. I do not allow people to treat me rude. Have a good holiday. Expect refund thru PayPal today. Linda Glenn 12/16, 9:15am Linda Glenn For BOTH transactions. And Im not trying yo be ride but you have screwed this up from the beginning with NO apology or attempt to communicate or rectify. Honestly I would rather have both the items I ordered as they were Christmas gifts. Country Style - Jewelry and Hair Accessories 12/16, 9:24am Country Style - Jewelry and Hair Accessories Please expect your 2nd package in mail today and a refund today via PayPal. Thanks. Happy holiday. Linda Glenn 12/16, 9:25am Linda Glenn Do you have any of the horse heart necklaces left? I will be happy to return the incorrect one in exchange. Country Style - Jewelry and Hair Accessories 12/16, 9:27am Country Style - Jewelry and Hair Accessories Keep the necklace. Refund via PayPal. I am done with this transaction. Thank you. Linda Glenn 12/16, 9:31am Linda Glenn Your sincerity for messing up a simple order is underwhelming. All you had to do was RESPOND in a timely manner, accept responsibility for an understandable error and rectify it... you CHOSE to escalate the situation. Tuesday Linda Glenn 12/16, 12:36pm Linda Glenn Still waiting for Paypal refund confirmation AND tracking info for second package. You have til 6pm CST this evening to supply both pieces of information before I open a dispute with Paypal. Wednesday Country Style - Jewelry and Hair Accessories 12/17, 3:06pm Country Style - Jewelry and Hair Accessories 9400111899561656943373. USPS 2nd package Also 2 horse heart necklaces shipped today! Linda Glenn 12/17, 3:19pm Linda Glenn I hope you shipped the correct 3pc Best friends necklaces with the horse heart necklace.
Posted on: Fri, 19 Dec 2014 13:12:06 +0000
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