Rant Alert! The Epic Failure of Advertising & Marketing. It seems more and more that Advertising & Marketing insists on knowing and being involved with every aspect of our lives, because clearly they have lost complete touch with basic values of customer service and good product qualities. Then a business has to push themselves in your face, disrespecting your privacy and your space, to be noticed as a business, they are unaware they are creating massive negative impressions. I was at the Minnesota Twins game tonight against the dreaded New York Yankees, and yet I was overwhelmed with the amount of marketing and advertising all over the place. Its one thing to sell stuff there, but the only method available to them, is how annoying and invasive they can be. There is this theory that marketing and advertising is the only way to get companies noticed. When in reality, more and more they create negative impressions, frustrate and annoy potential customers, and instead of focusing on creating good impressions, just have no empathy for their customers or potential customers. What happened to treating your customers or clients or potential of either with a bit of dignity or respect? Do you start to feel why most average people abhor and hate marketing and advertising companies? Because they try to hide how incompetent the leaders of companies really are, with fantastic amount of lies and games. Enough is enough. Maybe this economy will wake you up, that simply wont fly anymore. In bad times, people have to be a lot smarter and wiser where they buy. And companies that have horrible customer service, will see their sales start to massively decline. Yet if you know a good place to eat, or a place you like to visit for any retail niche, you know they are managed well or treat you well, give you fair prices. But mostly focus on delivering a good customer experience. To me that is the mantra of any successful business, when you do not understand the needs or wants of your customers, how do you expect to stay in business. Failed management styles and crap, just are not going to fly anymore, and will start clearly floating to the top of the poop that is poorly run, poorly led, poorly organized businesses. Thank you. Happy 4th of July!
Posted on: Sat, 05 Jul 2014 03:39:09 +0000
Trending Topics
Recently Viewed Topics
© 2015