The Emotional Bank Account ~ Stephen Richards Covey @ The 7 - TopicsExpress



          

The Emotional Bank Account ~ Stephen Richards Covey @ The 7 Habits of Highly Effective People We all know what a financial bank account is. We make deposits into it and build up a reserve from which we can make withdrawals when we need to. An Emotional Bank Account is a metaphor that describes the amount of trust that’s been built up in a relationship. It’s the feeling of safeness you have with another human being. If I make deposits into an Emotional Bank Account with you through courtesy, kindness, honesty, and keeping my commitments to you, I build up a reserve. Your trust towards me becomes higher, and I can call upon that trust many times if I need to. I can even make mistakes and that trust level that emotional reserve, will compensate for it. Six Major Deposits ________________________ 1. Understanding the Individual 2. Attending to the Little Things 3. Keeping Commitments 4. Clarifying Expectations 5. Showing Personal Integrity 6. Apologizing Sincerely When You Make a Withdrawal
Posted on: Mon, 01 Jul 2013 06:10:27 +0000

Trending Topics



Recently Viewed Topics




© 2015