The Power of YouTube Who says 1 person cant change things. A Halifax musician named Dave Carroll recently had difficulty with United Airlines. United apparently damaged his treasured Taylor guitar ($3500) during a flight. Dave spent over 9 months trying to get United to pay for damages caused by baggage handlers to his custom guitar. During his final exchange with the United Customer Relations Manager, Ms. Irlweg, he stated that he was left with no choice other than to create a music video on YouTube exposing their lack of cooperation. The Manager responded: Good luck with that one, pal.� So he posted a retaliatory video on YouTube. The video has since received over 6 million hits. United Airlines contacted him, and attempted a settlement in exchange for pulling the video.. Naturally, his response was: Good luck with that one, pal.� Taylor Guitars sent the musician 2 new custom guitars in appreciation for the product recognition from the video that has led to a sharp increase in orders. Heres the video youtube/watch_popup?v=5YGc4zOqozo
Posted on: Fri, 21 Nov 2014 17:36:34 +0000
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