Well theres been a lot of tears this morning after arriving at 6am - TopicsExpress



          

Well theres been a lot of tears this morning after arriving at 6am for our Easyjet flight to find its cancelled! First told its air control flight no-one is flying to Italy for 3 days! Told it just happened this morning with no warning. Given no help, support or advice by woman on customer service. Go to BA they are flying... Have to pay over £1,000 for 2 one way tickets! Back to Easyjet, still saying air control strike until I produce boarding passes for BA. Then says its baggage strike. Then supervisor comes down and is instantly rude to us ranting loads of stuff about cancellation over a wk ago? Pad checks email, it was cancelled late Wed evening. Supervisor says there werent many people on flight to email a cancellation so you should have received email. Ah, so flight was practically empty was it? Is that why it was cancelled? Val Smith you and uncle Dave need to write our compliant letter please. I bet theres not even a baggage strike in Naples... So we paid for hotel last night we didnt need as flight isnt till 12.45pm. Weve missed our private limo tour if Pompeii that cost €390 euro this transfer there and back and had to pay £1,000 and for all we know flight could be cancelled on Tues too... On plus side, BA upgraded us to business and we re sat in the business lounge for breakfast... And breathe...
Posted on: Fri, 24 Oct 2014 06:46:54 +0000

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