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In Performance-Based Project Management, Glen B. Alleman
In Performance-Based Project Management, Glen B. Alleman attributes project failure to not knowing what “done” looks like. As a result, he shows p...
Employees who make products, provide services, and work with
Employees who make products, provide services, and work with customers have the best knowledge of how to improve their organizations. They have ideas ...
In The Next Gen Leader, Robert C. McMillan argues that everyone is
In The Next Gen Leader, Robert C. McMillan argues that everyone is a leader and should be recognized as such if organizations are to succeed and excel...
In Producing Prosperity, Gary P. Pisano and Willy C. Shih describe
In Producing Prosperity, Gary P. Pisano and Willy C. Shih describe the catastrophic results of decades of misguided sourcing strategies and declining ...
The process of selling has transformed dramatically with the
The process of selling has transformed dramatically with the advent of social media, and customers are abandoning traditional purchasing influences in...
The world of marketing is changing dramatically with the emergence
The world of marketing is changing dramatically with the emergence of three phenomena: the digitization of media, the propagation of social media netw...
The importance of measuring and understanding customer and
The importance of measuring and understanding customer and employee satisfaction has increased exponentially with the widespread use of social media t...
“Loyalty” is a common term used in business. While many
“Loyalty” is a common term used in business. While many companies strive to earn it from their customers and employees, few are actually implement...
In The Respect Effect, Paul Meshanko explains the underlying
In The Respect Effect, Paul Meshanko explains the underlying neurobiology of respect. Arguing that a respectful workplace is an essential component in...
In How to Change Minds, Rob Jolles presents a repeatable,
In How to Change Minds, Rob Jolles presents a repeatable, predictable process for changing other peoples’ minds. He also shows how to draw the bound...

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