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Update 2: Most customers should now have full service restored but
Update 2: Most customers should now have full service restored but were still investigating some customer reports where the issue still seems to be pe...
We’d like to let all our postpaid mobile customers know that in
We’d like to let all our postpaid mobile customers know that in addition to the credit on your access fee for the system fault on Saturday, we will ...
The outage which occurred on the weekend was caused by a system
The outage which occurred on the weekend was caused by a system fault, which meant some postpaid customers were incorrectly recognised as having a pre...
UPDATE: Some customers may notice their services have been
UPDATE: Some customers may notice their services have been restored as of midday AEST today. Please restart your phone for this to take effect. Our ...
Virgin Mobile would like to sincerely apologise for the network
Virgin Mobile would like to sincerely apologise for the network outage that has occurred today. We understand the importance of connectivity in the li...

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