Very very seldomly do I use the deployment card. However, this - TopicsExpress



          

Very very seldomly do I use the deployment card. However, this particular warranty company exceeded my patience, after 4 days of arguing with them. All of this, (i get contracts ok?) simply bc after a deployment, change of marital status, and a move, I could not prove the oil had been changed in my car while I was deployed. Not only could I not take the warranty out of my exes name, on MY car, but they would not fund the repairs. Well, as childish or unprofessional as this may seem, let it be a lesson to me that I can share....get a FACTORY warranty. It will be more expensive. But there is so much less red tape to cross. Here is what i could put together for them, after the amazing ladies at Capital Chevrolet in Frankfort helped me out. I guess ppl still do have common decency. NASC from Mavaro Solutions does not. Take heed, especially military brethren. Much appreciated admin dept. However, Capital Chevrolet garage in Frankfort KY just called me. Apparently, when you attempt to help someone, rather than write them off as a number, and find ways to skirt the problem, you instead find ways around a problem. GM will replace the turbo charger, under their own warranty, and take care of my rental car, as they found a way apparently to actually hear my case, rather than mindlessly answer calls and pass me around. Tomorrow, when all of this is done, I WILL be contacting Mavaro Solutions, cancelling my warranty, and asking for the pro-rated amount to be refunded. Afterwards, I will be contacting BBB and Angies List, and will send screenshots after I am done, as well as posting these screenshots on every social media I own. The Military is not small, and does not take kindly to companies who, in one of your employees words do not care if you were deployed, we have a protocol to follow. Utterly disgusted at your customer service, and your supervisors (whoever he is) lack of integrity at returning my phone calls. You, and all of yours at NASC have a wonderful day, and sleep well tonight, knowing you legitimately have exceeded yourselves as the WORST extended warranty company I have EVER dealt with(Ive owned a few). Good day.
Posted on: Wed, 24 Sep 2014 21:33:16 +0000

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