1. In June, we already sold most of our products in store. But now, the sales decreased… We have not sold anything in the last three months => sharply 2. An up-market products is….. and usually of high-quality => Expensive 3 .Out country has become a completely………..economy characterized by high-tech => Modern market 4. He decided to sing a long-term….. after reading it carefully => contract 5. The government creates free training programs to…..unemployment=> Reduce 6……..is the total amount of money spent by a government on school, road, the army, etc =>Public expenditure 7………is the situation when a country pays more money for imports than it gets from export => Trade deficit 8. ……is the situation when a country sell more good to other countries than it buy from other countries => Trade surplus 9. To help farmers, the EU has given out millions euros in…..=> agriculture 10. Many people say that negotiating……..varies from one culture to another => behavior 11. An effective manager does not take a communicate his…..feelings => sympathetic 12. I am writing to….the dates we agreed for our next meeting => confirm 13. He prefers….meetings, where everybody can relax and feel comfortable => informal 14. He signed the contract with our reading it. What a/an…….attitude => irresponsible 15. I think he is too …. He seems to accept whatever people say with our thinking => uncritical 16. Most of the staff are clearly dissatisfied with the way management listens to their… => all are possible 17. Clear information is very important. Let’s ……with your employees clearly, so that they know exactly what you expect => communicate 18. When employees are satisfied, they work more effectively so….to their needs with our delay => respond 19. Finally, remember that trust is …….. Your staff need a manager that they can strongly believe in. => essential 20. People are becoming more and more……,so they often go to supermarket to get high- quality meat produced with the best farming method which good for health => health-conscious 21. One day staff find that prices have risen by over 50% in the staff restaurant. This is because the company…… subsidizing all drinks and meal => stopped 22. The can teen of our company is subsidizing, so our staff can buy their meals at a… price. => cheaper 23. The can teen of our company is not subsidizing any more, so our staff have to buy their meals at a……price =>higher 24. Although there is no subsidy in the staff restaurant, our General Manager think the restaurant still……good value for money => offers 25. When you say something is value for money, you think that it is…..in price => reasonable 26. For sales people, the more sales they achieve, the more…… they receive => commission 27. The sales target for last year was 100 million dollars, but we achieved only two thirds. In other words, we….. the target => missed 28. The sales target for last year was 100 million dollars, but now we achived 120 million dollars. In other words, we…..the target => exceeded 29. She always has ideas and easily find a…… to problems. She ia a very creative person => solution 30. The union was not happy with the management’s suggestion,so they ……to go on a strike => threatened 31. These two colleagues don’t get on well with each other, so there is often a heated….. between them => argument 32. Staff can’t gain more success at their team work if they are….. => uncooperative 33. Joanna is a/an…… person. She always keeps her own opinions in negotiations and it’s hard to make her changer her mind => consistent 34. When my manager gets…… he often bangs his fist on the table, even in formal meetings => angry 35. We had to give our customer a/an……. Because our car engines were faulty => compensation 36. Gross Domestic product is the total value of all good and services…… by a country in one year => produced 37. Being named the iron Lady, margaret thatcher , the former British Premier never…… her emotion in public => expresses 38. Ok. Let’s have a break and then …… back with some fresh ideas => come 39. A good employer understands that when employees are happy, they are more likely to remain….. to the company. => loyal 40. The company often can’t meet the delivery date and their customersalway…… about it => complain 41. Which of the following words or phrases does Not normally combine with ‘to do’? => a profit 42. A wise manager does not do everything them selves. They …… tasks to other people => delegate 43. The benefits of a product are the …….. that it brings to users => advantages 44. If both parties …… on the terms, we can finalize the contract => agree 45. A business……. Is a strategy for running a business and avoiding problems => plan 46. The plan is designed to ……employees to work more efficiently => motivate 47. Good managers should remember to …..their staff who perform well in their jobs => praise 48. He …… for not handing in his report on time => apologized 49. He ……. Me he had never found it difficult to manage people => told 50. There has been a great ….. in medical care in the last twenty year. People now get better treatment => improvement 51. Oliver became very angry and was extremely…… to Jacques => rude 52. Hi is rude and cares only about himself. He is ….. to work with => impossible 53. Don’t set up a meeting if it is something you can deal with….. =>informally 54. When you handle conflicts, do not think of it as fighting a ….. but as a service you provide your staff => battle 55. It is more and more difficult these days for young people to find a well-paid….. job => permanent 56.Sometimes an issue just begins to appear, but it has got deeper….=> roots 57. The best way to do that is to listen to what they are saying and try to get in their…. => shoes. 58. As some people say ,mediator should try and remain cool,…. And collected at all time =>calm 59. Although the company launched a great advertising…… to attract new clients,profits did not improve significantly => campaign 60. Coffee and cigarettes….. your mind to concentrate on work => attract 61. It doesn’t take foreign investors a long time to get an investment…. Now because our government is applying administration innovation => certificate GRAMMAR 62. I could finish the report my self if you…..enough exact figures => didn’tgive 63. We will promote the product if the board of directors decide to …. Advertising budget => increase 64. If he were the director he….. all troublem makers => would fire 65. The manager has his assistant…. The report immediately => type 66. The board of director an nounced that the cost-cutting policy….. applied the next month => would be 67. As soon as I have any news from him ,i….. you know => will let 68. When you are In a negotiation, do not be too impatient because good replies…. Quickly => don’t always come 69. He was so irresponsible when signing the contract with our…. It =>reading 70. Try to keep …… when never Russian negotiators are angry => calm 71. Don’t get angry……. If you want to succeed in a negotiation => too quickly 72.Yesterday morning, all of the colleagues in my deparment….. late for work because of the traffic jam => were 73.Spaniards are spontaneous and don’t mind…….. each other in negotiations => interrupting 74. People say that negotiating behavior ….from one country to a nother => varies 75. She tries to answer all the important enquiries before she……a lunch =>has 76. since he ….. the company two years ago, profits…… dramatically => joined/have risen 77. There is a strong protest movement against international companies, which are accused of …….local firms => harming 78. The first free elections for a democratic government….. last year => was held 79. At present, our company …. Four countries as a location for the new factory => is considering 80. In the next ten year, Marcia Lee jean plans….in Europe and southeast Asia to become a global company => to expand 81. Perchaps we can find a way of persuading him…. His behavior => to change 82. I don’t recommend……in this area if the local paperwork is still complex => investing 83.If the inflation continues rising, I’m afraid we can’t afford…. That machine => to buy 84. Do you agree or disagree…… the importance of implementing the new policy, but most of the participants rejected => to emphasize 85. As you know, our new briefcase is adeal for…..on bisiness => traveling 86. This latop isportable, it… only 2,3 kilos => weighs 87. We’re thinking about buying some new office equipment, socan you ask the supplier….. us details of their model => to send 88. We must find out the most….. solutions to the problems as soon as possible => suitable 89. They’re going to have this new machines…… by some foreign experts => installed 90. I like working for multinational companies…. Working environment is very professional and competitive => where 91. Now customers often complain that quality of products is not as good as it……=> used to be 92. There are not enough special offers to encourage customers…… more on goods => To spend 93. This project has been very hard work , so I hope…… some more time now => to get 94. Thanks for your letter. I apologize for…..you before => not contracting with 95. It will ….. if you demonstrate by visual aids in your presentation => be better 96. ……. You increase sales by over 20%, the company will pay ouy a performance-based bonus => All answers are possible 97. If we ……regular orders, would you reduce the price by 15% => placed 98. If cigarettes were banned in Viet Nam,many people…….. their lives => would save 99. We will not give you 5% discount unless you pay…… bank transfer => by 100.I agree to shorten the working hours ….. you maintain the existing productivity => in case 101. We agrre……. A cut in giftgiving if this can help to solve our financial problem => to take 102. If we can pay….. cash,we will buy more => in 103. If i…….the manager, i…. reduce the budget on entertaining clients => were/would 104. …..you pay half in advance, we won’t deliver goods immediately => unless 105. If you give me a 10% discount, I will buy….. bulk => in 106. He ….besuccessful in sales if he were more motivated => would 107. If we set up online sales ,there……be an increase in sales ,I suppose => will 108. What solution did they finally agree…..to solve their problem? => on 109.If you gave us free delivery, we ….. plance regular orders. =>would 110.If you finsh averything tonight, I will give you a day…… tomorrow => off 111. to open a letter you usually say: i…… with reference to my call yesterday discussing our conference venue => am writing 112. Ferrari specializes….. high-quality sports cars => in 113.Products have a life-cycle .new products…all the time to replace the older ones => are developed 114. Many people agree that the only thing that is slower than before is the way we drive, our cars are faster ………. The traffic is worse……..we drive more slowly => but/ so 115. We are always trying to do more things in less time…,our lives are more…… If we don’t slow down,we won’t live as long as our parents => As a result/ stressful 116. When you’ve made a decision, wait a bit before you tell……. Other people to see how you feel, If you feel…….with your decision after an hour => to/ comfortable 117. If you ask other people……their advice,don’t ask more than one or two.If you ask a lot of people,this will probably….you => for/ confuse 118. New entrepreneurs sometimes let another person…… the company => run 119. How can we get rid ……. Junk mail? I receive hundreds of those everyday => of 120. After the meeting.I asked some participants to comment….the quality and speed of the translation service =>on 121. I am really happy….our plan because it works as planned => with 122. I’ve met all my targets and I’m expecting….a good bonus =. To get 123. The product met the needs of music lovers,so we hoped…… it to be one of our most popular good => to promote 124. I am going to climb the fancipan mount next month. Do you think it……. A successful journey =>will be 125. Have you got a report…….. management in Asian companies? I really need it for my presentation => on 126. To take the presentation more interactive, should we……..people…. in with their opinions => ask/ to phone 127. Can you handle a short interview…. Paris Hilton? => with 128. …… you arrive at Noi Bai airport, my assistant will pick you up => as soon as 129. As soon as you get contract from Jack… to me => send 130. thank you for …. My presentation, Does anyone have any questions? => listening to 131. I rang my friend in Australia yesterday,and she said it…… there => was raining READING COMPREHENSION 1. What is the cause of conflicts? => people come together from different backgrounds 2. Which statement is INCORRECT? => She regrets buying the car 3 How much does it cost when you buy two units instead of one? => E 35 4. The phrase ‘’get in their shoes’’ is closet meaning to…. => imagine that you are in their situation 5. How many editions do daily newspapers have at least every weekday? => two 6. How many books has John written? => 6 7. What can’t be inferred from the extract? => Managers and employees should not wear jean at their celebrations 8.Which action is Not mentioned? => He went to an expert to ask for advice 9. Which can be inferred from the paragraph? =>The air is so fresh 10. Which sentence is Not mentioned? => He’s going to get promoted 11. Which statement is TRUE according to the paragraph? => Julia ased to be a marketing head 12.Which is true according to the paragraph? => Owning a successful star-up business demands time and money 13. Which information is not mentioned in the passage? => Antarctica is the top-selling soft drink not only in Brazil but also in the world 14. The word ‘’challenge’’in the first line has the similar meaning to… => difficulty 15. Which sentence is not mentioned? => You have to be over-confident in your ability to do the job 16. How do market leaders feel about customer services and customer relationship management? => These factors must be taken into consideration to develop the business 17. Which of following is INCORRECT? => Graduates prefer retail banking 18. Which of following is INCORRECT? => The company continues subsidizing after 2 months 19. What can not be inferred from the passage? => The writer meets both parties and has a full and frank discussion 20. According to the passage,employees are afraid of……=> being made redundant 21. Which is FALSE according to the passage? => Finally, the American manger won staff’s trust 22. Which sentence Not mentioned in the passage? => We can talk on computers 23. John Morewood ,senior manager for graduate recruiting at HSBC is NOT looking for… => Graduates who can move customer contract to big call centers orthe internet
Posted on: Mon, 17 Jun 2013 17:39:06 +0000
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