1) Telesales (Banking) - Normal office hours, 5 days a week, training provided and basic from RM2,050 onwards and commission based on performance. Principal Responsibilities: Meeting minimum standard (Quarterly Commission is payable) to contribute to the overall business performances Cross sell of bank related products based on customer’s need. Ensuring high service standards by making sure all presentation to customers are in accordance to given product guide. Ensuring that the sales submission has zero defects and with clear acceptance as per the customer’s request Qualifications Requirements Good communication skill Highly motivated and able to work under pressure A team player with an energetic and flexible working style Knowledge of Credit Card and Banking, Banca products/system is an added advantage Minimum SPM qualification. Only Malaysian citizens are encouraged to apply 2) Call Centre Officer (Banking) - Need to work on shift and weekends (by rotation). Non-sales position and 100% customer service. Basic from RM1,600 to Rm3,000 + shift allowance, meal allowance and performance allowance. Prefer to possess own transport. Responsibilities: Work for the One-stop centre for customers inquiries for products (credit card and general enquiries). To access information using wide range of systems applications. To provide effective solutions in regards to customers issues. To adhere to process in accordance with the Bank & Call Centre guidelines and standards. Requirements: Candidate must posses at least a Bachelor Degree or Diploma in any field with at least 1 year of relevant experience. SPM/ STPM holders with at least three (3) years experience in Call Centre environment will be considered. Must score Credit in Bahasa Malaysia, Math and English. Possess good interpersonal, communication and customer servicing skills. Good command of spoken and written English and Bahasa Malaysia. Ability to converse in Mandarin / Cantonese language is a strong advantage. Computer literate with keyboarding skills. Learn fast and comfortable with learning new products and system applications. Posses lots of initiative, drive and pride in getting the job done the right way the first time. Must be willing to work shift 3. Mortgage Loan Officer (Banking) - Focus only in mortgage sales for residential and commercial properties. Basic from RM2,700 onwards + performance commission + oversea incentive trips. Principals Responsibilities You are responsible for promoting our home loan products and cross-selling Personal Financial Servicesproducts to customers and will be a key player in driving our business to new heights. Responsible in meeting and exceeding sales target for the team and contributes to the bank’s business in line with Retail Banking and Wealth Management’s strategy. Ensure all leads are followed up promptly and professionally. Responsible for developing and implementing effective sales plan and activities that will contribute to the sales performance. Working closely with Division Sales Manager to develop effective sales plan for Residential/Business Premises Financing and cross-sell products, such as MRTA, TTP, Cards, Personal Loans, Balance Transfer and others. To ensure adherence to the sales process and Bank’s code of conduct/internal guidelines. Qualifications Requirements 3 – 5 years of experience in sales related industry Preferably with experience in Residential Mortgage/Commercial Mortgages / Shop house Loans Sales Preferably with a Degree/BA/BS Good interpersonal skills Able to make decisions and lead whilst under pressure Hands on approach in coaching & developing staff. Only Malaysian citizens are encouraged to apply 4. Personal Loan & Cards Sales (Banking) - focus on credit cards and personal loan. Must able to work on weekends and possess own transport. Basic from RM2,450 onwards + performance commission. Principal Responsibilities Reporting to the Team Leader – Mobile Banker (Cards and Personal Loans), the individual is responsible for generating income through acquisition of credit card/personal loan sales as core products and cross-selling other range of other Retail Banking and Wealth Management products and services. Responsible for consistently meeting individual sales targets and strive to achieve the sales targets. Working together with Team Leader/Managers to plan sales activities. Adheres to strict discipline and performs administration works such as Daily log in attendance and submission of daily sales reports. Actively work and participate on CEPS, road shows, E3 counters, blitz, bon on own effort or working together with other team members to achieve the desired sales result. Responsible in implementing all service improvement measures and initiatives developed by the Bank within the stipulated timeframe set. Acts as an liaison with internal departments/other branches to meet customer’s needs/demands and to provide quality service to these customers. Works closely with the Team Leader/Manager on complaints and actively participates in solving the matter by providing accurate information, solutions and alternatives. Ensures all operational procedures are maintained within stipulated guidelines/regulations, audit requirements, compliance and other procedure manuals pertaining to the job. Qualifications Requirements 2 – 3 years of experience in sales related industry Financial Industry sales experience will be an advantage Minimum a diploma. Degree would be added advantage. Sales experience in Credit Cards, Personal Loans or other bank products Experience in a direct sales environment would be an advantage Good interpersonal skills Only Malaysian citizens are encouraged to apply pm me 0167777137 or mail me jeshurundevid@gmail
Posted on: Thu, 27 Nov 2014 08:33:32 +0000
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