10 Roles of a Manager The Canadian academic, Henry Mintzberg published an empirical research involving, observing and analysing the activities of the Managers of five private and semi- public organizations, focusing on the day-to-day reality of Managerial behaviour. The study describes the work life of a Manager. Mintzberg then identified ten separate roles in Managerial work, each role defined as an organised collection of behaviours belonging to an identifiable function or position. They are, 1. FIGUREHEAD: The Manager performs ceremonial and symbolic duties as head of the organisation; 2. LEADER: Fosters a proper work atmosphere and motivates and develops subordinates; 3. LIASION: Develops and maintains a network of external contacts to gather information; 4. MONITOR: Gathers internal and external information relevant to the organisation; 5. DISSEMINATOR: Transmits factual and value based information to subordinates; 6. SPOKESPERSON: Communicates to the outside world on performance and policies. 7. ENTREPRENEUR: Designs and initiates change in the organisation; 8. DISTURBANCE HANDLER: Deals with unexpected events and operational breakdowns; 9. RESOURCE ALLOCATOR: Controls and authorises the use of organisational resources; 10. NEGOTIATOR: Participates in negotiation activities with other organisations and individuals. He further grouped these roles into three subcategories: Interpersonal contact (1, 2, 3), Information processing (4, 5, 6) and Decision making (7-10).
Posted on: Thu, 16 Oct 2014 09:47:13 +0000
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