A Message From the Commanding Officer 2015年1月15日 14:07 Happy New Year, 明けましておめでとうございます! (Akemashite omedettou gozaimasu)! It’s great to welcome everyone back from the holidays, rested and ready to tackle 2015. There will be a lot on our operational plates in terms of continued support to our flight line and fleet customers, as well as for the health, welfare, and safety of our base personnel and families. As we embark on the new year, let me quickly share my command goals for 2015. These are the foundation for the way we will conduct our business and ourselves as the year progresses: Quality Customer Service: Customer Service is more than a nod toward providing the services our customers need when they need it. It’s much more. It means devoting ourselves to the full and complete understanding of our customers’ missions and operations. It means remaining flexible, anticipating needs, and staying ahead of the service curve. And it means applying continuous internal assessments of how we provide our service to ensure we provide that service in the most effective and efficient manner possible. It means taking care of Shipmates and Families! Long-range Planning and Communications: Teamwork is essential to ensuring we network and coordinate effectively, efficiently, and in a timely manner among ourselves, other departments, and units onboard NAF Atsugi to make sure we are sharing information appropriately. It also means managing myriad events, operations, and occasions that happen throughout the year for a strategic, long-range picture of our operations. Oversight and Ownership of Facilities and Processes: Be an effective steward of the spaces, buildings, facilities and grounds under your charge. The better we care for these resources, the less time and money we need to spend on them and the more we can focus on other needy areas. Ownership of “processes” means knowing and assessing your administration – are we doing business smartly and in the most efficient way possible? If the answer is “no” then it’s time to reexamine the process to improve our outcome. Don’t settle for “we’ve always done it that way.” Know the “why,” and dedicate your team to improvement. Professional Development and Promotion of our Sailors and Employees: Without the professionalism and devotion of our military, civilian USCS, MLC, and contract employees to their positions and to our customers, we could not meet any of these goals. Challenge yourself to ensure that all employees not only receive the recognition they deserve for the services they provide, but to also ensure we provide the personal and professional opportunities to our employees that are needed to advance their careers and achieve their goals. Our success at achieving these goals is crucial to the safe and efficient operation of everything we do onboard NAF Atsugi. I can’t think of a better team to accomplish these goals than the personnel onboard the NAF Atsugi team. Best wishes for a happy and prosperous new year!
Posted on: Thu, 15 Jan 2015 05:35:16 +0000
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