A message from JCP&L has been distributed to make customers aware of a long-running, nationwide utility scam that is again being reported in New Jersey. The scam involves a caller posing as an electric company employee threatening to shut off power unless an immediate payment is made, using a pre-paid debit card such as a Green Dot card. These pre-paid cards are available at convenience stores and drug stores, and customers can use them to pay bills or add money to online accounts. However, JCP&L does not endorse the use of Green Dot cards as a bill payment method. If a customer receives a call from someone demanding payment of their electric bill by using a Green Dot card, they are being scammed and should report the crime to local authorities. Although JCP&L representatives sometimes do call customers to remind them that a payment is past due, they explain how a payment can be made using one of the following established payment options: • Direct Debit • Automated Phone Payment - 1-866-569-4770 • Authorized Payment Location - firstenergycorp/forms/paymentagencies • Mail Any customer who has doubts about a call from someone claiming to be from JCP&L, especially one demanding immediate payment, should call JCP&L’s customer service number at 1-800-662-3115. For more information, visit firstenergycorp/paymentoptions.
Posted on: Fri, 12 Sep 2014 13:30:00 +0000
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