Actual Phone call: Ring... Hello Petsmart... Me: Yes I would - TopicsExpress

Actual Phone call: Ring... Hello Petsmart... Me: Yes I would like to check the status of an adoption form I filled out yesterday. Person on phone: can you hold? Me: Yes. Ring... Hello how can I help you? Me: Yes I would like to check the status of an adoption form I filled out yesterday. Do you have a way of contacting them? Person: For what? Me: Ummmm a cat in your adoption center. Person: No... we dont have any contact info for the adoption center. Me: Really? Person: Can you hold? Me: Sure. Ring.... (Lots of really loud distorted music) Person: Hello are you for clancy? Me: Who? Person: This is the grooming center who are you calling about? Me: Im trying to reach the the pet adoption center. Person: Oh... hold please. Me: Oh Jesus Christ!!! Ring.... (Lots of really loud distorted music) Person: Hello... Me: Yes I would like to check the status of an adoption? Person: What are you adopting? Me: A cat. Person: Oh... This is the pet Hotel... I cant leave... hold OK? Me: Yeah sure why not. Ring.... (Lots of really loud distorted music) Person: Hello Petsmart? Me: Yes Im trying to find a contact for the adoption center to check the status of an adoption form I filled out. Person: We have no way of contacting them. Me: Well what if there is a problem how do you get a hold of them? Person: Hold on a second. Me: Oh good lord. Person: Theres someone here now. Me: May I speak to them? Person: You wanna talk to them? Me: that would be nice. Person: Hold on. Person: Hello? Me: Hi. Person: Hello? Me: Yes I am trying to find the status of an adoption form I filled out yesterday. Person: Did you fill out a form? Me: (long pause to contain my anger) Yes... I put it in the box... where it says adoption forms. Person: I cant get into the box... its locked. Hold on. Person: Ohhhhhh... theres a form in there. Me: (wanting to shoot myself) Yes I filled it out yesterday. Person: It usually takes a day or two. Ill make sure to forward your adoption request to the right person. Me: That would be swell. Thank you.

for sooo many out there... i understand... and i can empathize,

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