All I can say is that after donating a lot of money to this shelter, I will not donate another penny to Hillside SPCA in Pottsville, PA. Their manager is the most rude, disrespectful, and unprofessional woman that I have ever met. I found a dog there as a companion for Austin. The first time I went was great but they wanted me to bring him up for a visit with her. Sure thing.... I brought Austin up and the 2 dogs hit it off great. I offered to pay the adoption fee right then and come back after I brought Austin home and could come back and the manager said absolutely not. So I said ok Ill come back tomorrow (Sunday). As many of you know the ice storms down in SEPA made travel a nightmare. I tried but no luck so I emailed them with no reply. This morning I sent another message saying I would be there in an hour to pick her up. I got a response saying that she got adopted so I decided to call and check for myself and a volunteer said no, shes still here so I drove all the way up. When I got there they left me waiting for about 30 mins outside in the cold until a volunteer said is anyone helping you? I said kindly that Ive been waiting to pick up my dog and she finally helped me. I saw the dog still there playing with other dogs so I was stoked. They gave me the paper app which I filled out and then the helper came out and said. Im sorry our manager said the dog was adopted. So, naturally I asked to speak to her. After waiting another 15 minutes the manager came in and verbatim said shes adopted, youre not getting her. When I asked how is this possible she said that someone else came and made a down payment on her. When I said that I tried to do the exact same thing and made multiple trips from Delaware for the dog and they wouldnt let me pay up front she said Thats the way it is, youre not getting her and told me to get off the property. I will not, and I would encourage others to do the same, ever give another penny to this shelter. It overall, was a terrible experience and the manager should be fired... Just my opinion. Ive read similar nightmare stories on google stating the same thing. If shes in charge, they deserve to go under.
Posted on: Tue, 20 Jan 2015 04:14:23 +0000