Another family brings this to the fore.It is obvious until failures are noticed by the public and obviously not by commissioners of fees neglect and abuse will continue. This report beggars belief but it is widespread that homes reputedly advertising care for those who suffer with dementia are not consistently up to speed with current excellence in delivery and this is not recognised by those who are supposed to be monitoring the deliver of that care. That includes all the professionals who visit. Owners are consistently putting the onus on managers but managers do not have to be qualified in health matters. It is also incumbent upon owners to ensure that their BUSINESS is delivering what it says on their glossy brochures. When are they going to be held to account? What excuses can there be? Since the report a new manager has been employed to strengthen leadership and direction, in order to achieve positive outcomes for residents. “A review of skill mix has led to the appointment of key new members of staff. A programme of appraisal and supervision has commenced in order to identify personal learning needs. thewestonmercury.co.uk/news/cqc_criticises_specialist_care_home_1_2331808
Posted on: Tue, 13 Aug 2013 07:12:59 +0000
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