Are you listening to your customers? No, really? How many companies continue with bad service or products despite all the evidence that consumers are unhappy? They either are oblivious, ignore it, try to hide it or just figure there is nothing they can do about it. Not Hootsuite. When customers hate tweeted them they owned it. Owned it so much to repeat it. But more importantly, they learned from it, too it seriously and did something about it. https://youtube/watch?v=bXizarnDodE#t=35
Posted on: Fri, 14 Nov 2014 17:32:45 +0000
Trending Topics
Recently Viewed Topics
© 2015