Back from the Comcast service center with replacement wifi and - TopicsExpress



          

Back from the Comcast service center with replacement wifi and phone modem. 4 more calls and another hour to get activation working. Hey Comcast, after all the crappy trouble with your new upgraded modern equipment, who is the idiot bozo that thought printing the wifi encryption key in 6 point font was a good idea? The print is damn small, located on the bottom of the modem, when i turn the modem over to find the key, the power plug comes loose and falls out. Way to go Einstein. When the plug falls out, the phone call to your tech support drops. Dear Comcast, your customer service and new equipment sucks. Your support is worse than JC Penneys, and that is not saying much. Time will tell if the service tech arrives on Monday morning and fixes the rest of the stupid problems created by upgrading to your new shit.
Posted on: Sun, 03 Nov 2013 03:53:01 +0000

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