Cloud Engineer II - Open position: ## Send your Resume to : Phani_Ghanta@HotMail ## PRIMARY RESPONSIBILITIES Responsibilities for this position include but are not limited to the following: • Client Server Deployment and Management • Responds to incidents to avoid system outages or restore availability to meet service level objectives and update customer facing trouble tickets • Performs problem determination, problem resolution, and root cause analysis. • Install server operating system software, front-end and back-end server components, and production application services according to defined requirements and data center operations standards • Deploy and maintain a large System Center Operations Manager (SCOM) environment across multiple domains and clients • Develop and maintain documentation including server build docs, configuration standards, infrastructure architecture • Responsible for managing patching, upgrades, and critical system updates during client approved maintenance windows • Ability to troubleshoot at a high-level network related issues before escalating to a dedicate network resource • Maintain and administer a large Exchange 2003, 2007, and 2010 environments • Maintain VMWARE cluster capacity and HA services • Maintain and administer Microsoft FOPE, BPOS, and Office 365 • Track time and tasks in a client facing ticketing system • Windows Active Directory deployment and management (Machines, Users, OU) • DNS (Internal and External) Management including MX and SPF records • Maintain SSL certificates across servers and load balancing appliances • Performance & Capacity Management • Provides requirements to the systems monitoring group for metrics, alerts and escalations • Serves as a point of escalation for system problems that are escalated by customer or RealPage NOC REQUIRED KNOWLEDGE/SKILLS/ABILITIES • At least 5 years of experience supporting an Active Directory and Exchange email environment • Experience in a Windows Server 2003 - 2008 R2 • Experience with VMWare/ESX, building servers in a virtual environment • Experienced deploying and maintaining a large MS SCOM environment • Proficient creating detailed system and network diagrams using Microsoft Visio • Experience with BES and ActiveSync • Experience with load balancing appliance such as F5 BigIP or Citrix NetScaler • Strong understanding of disaster recovery, backup and restoration procedures
Posted on: Fri, 02 Aug 2013 10:02:27 +0000
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