Complements to SAPS safety tips: Safety at the ATM 1 Avoid isolated ATMs and using the ATM late at night. Try to select an ATM in well-lit, busy areas. 2 There is safety in numbers. Avoid withdrawing money from an ATM when you are alone. 3 If you feel unsafe at an ATM or you are suspicious of individuals loitering in the vicinity of the ATM, trust your instincts, go away and use another ATM. 4 Never write down your Personal Identification Number (PIN) or carry it anywhere near your ATM card. Memorise it and keep it a secret. 5 Don’t carry your bank cards with your ID, passport or driver’s licence in the same wallet or folder. 6 Never give your card or your PIN to anyone for any reason - not even a bank official, security personnel or a police official. If you think your PIN might be known to anyone else, cancel your card or change your PIN. 7 Write down telephone numbers for reporting lost or stolen cards and keep them in a safe place. While doing a transaction at the ATM : 1 Never accept help from strangers when using an ATM. 2 Take your time while doing your transaction. Don’t be distracted, intimidated, or hurried into your transaction. 3 Never let a stranger touch your card. He may have already seen your PIN and is trying to switch your card. 4 It is advisable not to insert your card until instructed to do so by the display screen. 5 Never force your card into the card slot. 6 Be sure no one is looking over your shoulder when you key in your PIN. 7 Cancel your card if the machine retains it by calling the card stop number. Be suspicious of anyone offering his or her help. Don’t move away from the machine before you have called the card stop number and make a note of the reference provided by the bank. After the transaction: 1 Ensure that your own card is returned after the transaction. 2 Wherever possible, keep your cash withdrawals to a minimum. Some banks give you an option to set your daily limit. This protects you against people who may have got hold of your card and your PIN. 3 Don’t count your cash in front of the ATM or while walking or sitting in an unlocked vehicle as you may be followed from an ATM. 4 Be watchful of people following you after you have withdrawn your money (on foot or vehicle). Be on the look-out for people who may bump into you or offer you help, as they may want to pick your pockets or handbag. After having drawn money, be extra cautious when arriving at your next destination 5 If you suspect that you are being followed, get yourself to the nearest public place as soon as possible. 6 If you think someone is following you, take out your cellphone and pretend to make a call. Say the word police with enough volume for the person following you to hear.
Posted on: Mon, 07 Jul 2014 06:20:15 +0000
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