Computer Problem Report Form 1. Describe your problem: __________________________________________ 2. Now, describe the problem accurately: __________________________________________ 3. Speculate wildly about the cause of the problem: __________________________________________ __________________________________________ 4. Problem Severity: A. Minor__ B. Minor__ C. Minor__ D. Trivial__ 5. Nature of the problem: A. Locked Up__ B. Frozen__ C. Hung__ D. Shot__ 6. Is your computer plugged in? Yes__ No__ 7. Is it turned on? Yes__ No__ 8. Have you tried to fix it yourself? Yes__ No__ 9. Have you made it worse? Yes__ 10. Have you read the manual? Yes__ No__ 11. Are you sure youve read the manual? Yes__ No__ 12. Are you absolutely certain youve read the manual? No__ 13. Do you think you understood it? Yes__ No__ 14. If `Yes then why cant you fix the problem yourself? __________________________________________ 15. How tall are you? Are you above this line? __________________________________________ 16. What were you doing with your computer at the time the problem occurred? __________________________________________ 17. If nothing explain why you were logged in. __________________________________________ 18. Are you sure you arent imagining the problem? Yes__ No__ 19. How does this problem make you feel? __________________________________________ 20. Tell me about your childhood. __________________________________________ 21. Do you have any independent witnesses of the problem? Yes__ No__ 22. Cant you do something else, instead of bothering me? Yes__ Thank you for taking the time to fill out our Computer Problems Form. Please allow 1-week response time so that the problem will resolve its self or you will reboot your computer, most likely resolving the issue.
Posted on: Sun, 27 Jul 2014 22:33:47 +0000
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