Consumer Case thuremna : (From - Consumer Chhantu Jan-March Issue 2014) Smt Lalremliani Hnamte T-59, Tlangnuam Dam Veng - Complainant Near Mary Mount School, Aizawl Versus The Manager Industrial Credit and Investment - Opposite Party Corporation of India (ICICI) Bank Aizawl Branch, Aizawl Present R. Lalthazuala - President Lalrinpuia - Member E. Lalmuanthangi - Member Smt. Lalremliani Hnamte In Person - for the Complainant. Shri. Lalfakawma, Advocate - for the Opposite Party Date of Hearing -28th February, 2014 Date of Judgement -18th March, 2014. He thubuai lo in tan dan chu Smt. Lalremliani Hnamte hian Opposite Party te hnenah hian Saving Account ah pawisa a dah a. A Account number pawh 077201500650 a ni a. Automatic Teller Machine Card (ATM) pawh an pe nghal a. March 2013 khan complainant hi Guangzhau, China ah a zin a. A pawisa hi Agricultural Bank, Guangzhau atangin April 13, 2013-ah lakchhuah a tum a, a hlawhchham a. April 15, 2013 ah Yaun 3000/- lak chhuah tumin vawi 3 ngawt a bei leh a. He a pawisa lakchhuah tum hi India pawisa chuan April 13 a lak chhuah a tum hi Rs. 18649.28 hen a ni a. April ni 15 a lak a tum hi Rs. 18467.60 hen a ni bawk. Mahse a la chhuak thei lova. A hlawhchham thak a. Chutichungin a account atangin Rs. 73,872/- la chhuak angin ATM booth ah chuan a lang ta tlat mai a ni. Mizorama alo haw hnuah Opposite Party te hnenah thil awmdan hrilhin ziakin April ni 27, 2013 ah Reserved Bank of India-ah May 27,2011 a Scheduled Commercial Bank leh Cooperative Banks ten a kaihhruaina an siam anga thil kalpui turin a complaint ta a. Mahse atha zawng engmah opposite party-in hma an lak tak si loh avangin a rilru na leh beidawng chuan Forum-ah hian Consumer Protection act, 1986 tlawh chhana thudik hai chhuak a, a tul anga hma la turin a zualko ta a ni. Forum chuan complaint a hmuh atang chuan a tul angin hma a la nghal a.A complaint copy chu opposite party te a pe a,court a kalni turte a hrilh nghala,complainant hnenah pawh an pahniha court a thil awmdan sawifiah turin leh sawi hun atan October 23,2013 ruat anih thu a hrilh ve nghal bawk.Thubuai sawi hun tura tih ah chuan complainant chu a lo kal a,opposite party aiawhin Mr. Lalfakawma Advocate pawh a lang bawk a.Opposite party in ukil an rawihna lehkha Vakalatnama pawh ukil hian court ah a rawn keng a chu chu court chuan a lou pawm sak nghe nghe ani.Thubuai sawi ni tura ruatah chuan an lo lang ve ve a,opposite party ukil chuan an thubuaia a thiamthu ziaka thehluh ve nan hun a dil a,chu chu phalsak ani a.November ni 22,2013 a thubuai chu sawi leh turin ruat ani a.Opposite party ukil chuan November 23,2013 chuan ziaka chhana pek a tiam chu a pe leh lova November 26,2013 thlenga hun pek belh a dil leh ta a.A dil ang chu phalsakin November 26,2013 chu thubuai sawi ni tur chuan ruat ani leh ta a.Nov 26,2013 chuan opposite party ukil chu a lo lang leh ta lova.Chuvang chuan opposite party chu court a inlan tura hriattir ani leh a.Opposite party ukil chuan an thiamthu sawina lehkha chu December 5,2013 ah a rawn thehlut ve thei ta a chumi copy chu complainant pawh pek ani ve leha.December ni 16,2013 chu thubuai sawi hun atan ruat ani leh ta ani.December ni 16 ah chuan complainant leh opposite party te chu an lo lang ve ve a.Hemi tum hian Complainant chuan lehkha dang thehluh belh leh a dil a,a dil ang chu phalsakin January ni 15,2014 a thehlut tura hriattir ani a.Complainant hian lehkha dang (additional document) theh lut tura tih ni hian,theh lut leh rih lova a tawh ang lo tawk tawh midang thu zawh fiah zawk a ngen a.A ngen ang chu phalsak ani nghal.MS Cindy Lalrinawmi of Khatla South chu thil awmdan zawhfiah ani a.Cindy Lalrinawmin thil awmdan a sawifiah (evidence a pek) zawh chuan Jan 24,2014 chu opposite party te insawifiah ve (evidence pek) hun atan ruat ani leh ta a.Opposite party a an ukil rawih hian hun ruat 24.1.2014 hian opposite party te a rawn thei lova,hun sawn a dill eh a hei hi chu Complainant hian a rem tit a lova.Mahse court ngaihdanin thubuai thehluttu leh a khinte an pahniha an awm lohva thutawp siam chu thudik zawnna tluantling ni dawn lova a ngaih avangin January 31,2014 chu opposite party te evidence pek ni atan a ruat ta zawk a.Tichuan opposite party te witness (1)David Lalrinchhana,Dy Branch Manager leh (2)Rokamlova,Branch Manager of opposite party te chu thu zawhfiah an nih tak hnu hian opposite party te thu chu duh tawkin,Feb 13,2014 ah party pahnih te chu an thiamthu ziaka thehlut tura tih anni leh a.A tu v eve pawh Feb 13,2014 hian an lo lan tak loh avangin,an duh anih chuan Feb 28,2014 ah thetlut ngei turin hriattir an ni leh ta ani.Opposite party ukil chuan Feb 28 chuan a hma a lo ruat ang ngei chuan Written Arggument chu a thehluta Complainant hi chuan tawngka a a hma an lo hriattir tawh angin a thehlut tawha.A hun tiam chiah anih loh avangin Case record ah dah ani ta lem lo. An lehkha thehluh ve ve te leh an tawngkamte ngun taka ngaihthlak a nih hnu chuan court chuan opposite party te complaint-in a puhna hi dik a hria in ATM atanga pawisa la chhuak silo, la anga dah tlat hi dikin a hre lova, deficiency in service (hna thawktha tawk lo) ni ngei ah a ngai a ni. Reserve Bank of India in Chairman leh Managing Director/Chief Executive Officer te leh Scheduled Commercial Banks zawng zawngte hnena an lehkha pek No. RBI/2010/547 DPSS. PD. NO 2632/02.10.002/2010-2011 Dated 27th May, 2011 angin, Automatic Teller Machines ah hian fuhlo a awm thei thin a, mi tam takin vawi tam tak harsatna an lo tawk fo tawh thin a, hei hi Reserve Bank of India chuan hriain Scheduled Commercial Bank zawzawng, rampum huapin complaint an hmuh atangin ni 7 (sarih) chhungin an pawisa chu an dah luh sak leh (recrediting) ngei tur a ni tih leh, chumi an ti lo (failure) anih chuan Customer te hnenah zangna dawmna atan nitin Rs. 100/- Bank-in (issuing Bank-in) a pe tur a ni tih thupek khauh tak a lo siam tawh a. Chuvangin Forum chuan opposite party te service hi ‘deficiency in service’ a ni ngei a. April 13, 2013 ah leh April 15, 2013 ah hian hetiang hi a thyleng ngei a. Complainant-in a dilna an lo ngaihthat bawk avang hian opposite party hian complainant hi zangnadawmna an pe ngei tur niin a hria. Zangnadawmna pek torah hian court chuan opposite party hian Rs. 73,872 (Cheng sing sarih leh sangthum, zariat leh sawmsarih pahnih) complainant bank account atanga April 13 leh 15 1013 a an ‘cut’ sak (la anga an dah) hi thurem atanga thlakhat chhungin court ah hian an lo pek chhawn leh tura dah emaw,complainant account a ni 7 chhunga rilru tihnat leh deficiency in service avanga cheng 5000\- chawi tura tih nen hian dah luhsak leh emaw thlakhat chhunga dahsak leh emaw an pahniha an inbiak rem dan ang anga tifel turin a ti ta ani. Thubuai rem atanga thlakhat chhunga opposite party hian Rs. 78,872\- hi pawisa faia Forum a dah a,a nin complainant hnena an lo hlan leh mai turin leh hemi chhunga an ti lo anih chuan April 13,2013 atanga chhiarin an pek tlak hma loh chu 12% p.a a punga pek turin a ti a.Tin kawng dang pawhin pawisa fai Rs. 78,872\- hi complainant account ah redeposited sak emaw,Forum in complainant account a lo thunsak tur pawhin an kutah pek theih ani bawk ang.Hetianga an tih dawn chuan thurem atanga ni 10 chhungin an ti ngei tur ani bawk ang.An ti anih chuan nitin RS. 100\- an dah luh fel hma chuan an chawi bawk ang.Hemi an tihfel hun hunah he thubaui hi tih tawp ani ang. Complainant leh opposite party te hian court a kal nana senso hi anmahni an intum ve ve ang. He thuremna copy hi party pahnihte bakah Registrar,Mizoram State Consumer Disputes Redrusal,State Commision leh Director Food Civil Supply & Consumer Affairs Department ah pek ani bawk. He thuremna hi March 18,2014 ah tihchhuah a ni.Pu.Lalthazuala President Lalrinpuia member leh E.Lalmuanthangi member ten hming an sign ani.
Posted on: Sat, 13 Sep 2014 10:35:17 +0000
Trending Topics
Recently Viewed Topics
© 2015