Customer Service Reps/Attendants (Corona) Family Friendly Entertainment Center is hiring for location opening in Corona. You must be able to do maintain a clean and inviting facility while interacting with customers in a friendly manner. Ensure that all space inside the facility is clean, neat and organized. You will be responsible for cleaning the facility upon closing. Must have the ability to multi-task is essential, as you will be required to attend to a multitude of spills, messes, and constant turnover simultaneously. As Customer Service Rep/ Attendants are visible to the guests, they must maintain organized and clean work areas and a professional appearance at all times. You must have excellent communication skills, computer knowledge, have the ability and enjoy dealing with children. Duties & Responsibilities: Greet and assist customers. Maintain clean and organized facility, both inside and outside. Empty trash cans and recycling frequently. Take trash and recycling out to the dumpster. Stock all restrooms. Pick up any loose items and bring to lost and found. Pick up any loose trash on the floor or counter surfaces. Assist with working and stocking the snack shack as needed. Assist with birthday parties and events. Must be able to make sure that every party is memorable. Assist with organization of stock room. Safety is paramount. Must be able to enforce safety rules for all guest. Constantly cleaning (wiping down handrails, surfaces, games, kiosks, etc., sweeping, mopping, dusting, cleaning windows) Clean up any and all spills and messes in the facility. Display proper caution signage as needed. Restock all paper towels, soap dispensers, and trash bags as needed. Keep jump areas clean. Monitor and clean seating areas as needed. Direct customer complaints and answer any customer questions. Ability to ask for assistance if needed. Report problems with equipment to manager on duty. Other duties as assigned by management or needed by the business. Complete opening and closing duties. Performs his or her job in a friendly, courteous manner at all times. Promptly informs the Manager on Duty of any and all customer complaints or comments or discipline issues. Performs other related duties as assigned by the Manger. Qualifications: Willingness to be a Team Player and Hard Worker. Must be able to communicate clearly with managers but especially with customers. Be able to reach, bend, stoop and frequently lift up to 50 pounds. Be able to work in a standing position for long periods of time (up to 10 hours) Bilingual a plus
Posted on: Fri, 14 Nov 2014 19:03:13 +0000
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