DUBAI – IT SUPPORT ADMINISTRATOR – 01WOR11 AED 11,000 - 11,500 p.m. For one of Dubai’s most coveted commercial entity Location: Dubai, UAE Industry: Hospitality Level: Staff-in-Line Department: IT Min. exp. in same role: 2 years Min. exp. in same industry: 3 years Education: Degree / Diploma Salary: AED 11,000 gross package Additional Details: • 3- 4 years experience in Help Desk environment • BA degree in computer science or equivalent or combination of education and hands on experience. • Maintain a high level of customer service by accepting and resolving complaints, managing customer IT issues, follow up tickets, contact PC/printers maintenance vendors and dealing with VIP(s). • Records information into Help Desk software applications, for tracking, analyzing and reporting functions. • Participate in projects and provide assistance to Supervisor as needed. • Implement duties in line with the quality standards, security and health & safety requirements. • Assists with the creation, enforcement and implementation of policies and procedures. Location: Dubai Industry: IT Email: [email protected]
Posted on: Tue, 06 Aug 2013 20:56:24 +0000
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