Date: Jan 24, 2014 Location: Atlanta, GA, USA Warehouse SeniorResource Supervisor (Reports to the DC Sr. Manager) Direct Reports: 3 Warehouse Supervisors, 1 Transportation Scheduler Key Responsibilities: The Warehouse Senior Resource Supervisor is accountable for all day to day operations within the Distribution Center. This includes performance management of productivity, customer service, HSE, and quality. Responsibilities also include management of the daily dock schedule, staffing levels, hosteling, coachs scorecard and consistent application of our employee handbook. Daily coordination with the Inventory Control Resource Supervisor is necessary to ensure alignment within and across departments . Functional Areas: Overall productivity management of the DC Accountability for hourly staffing levels Sanitation responsibilities for the warehouse KPI tracking for customer service, safety, quality, and costs Facilitate troubleshooting activities for issues in the DC Understand and have the ability to properly operate all warehouse equipment, including LGV, forklift, RFs, dock levelers, and other misc. equip Troubleshoot work activities through technical knowledge of WMS system Support inventory control, lot management, equipment utilization, customer service, and scheduling activities Support new materials and product testing Ensure SOPs are current and are being followed Work with the maintenance team to track and prioritize maintenance work items Manage workload by coordinating all orders and unloads to meet shipping and pick-up schedules Supervisor and other salaried employee development Safety: Accident investigation for accidents and near misses on the shift (include 7 step process as needed) Verify employees are trained on required safety programs for the department, particularly PIT Active engagement in our PIT program element Participation in all safety initiatives and be the main contact for all safety concerns and investigations Ensure employees have been trained and are utilizing the proper PPE for the job Quality: Understand QA manual decision rules as it relates to production and quality hold activities Complete master sanitation requirements for the warehouse Ensure held product is controlled and accounted for Exceed AIB, food safety requirements for the Distribution Center Customer Service: Meet all customer driven initiatives (LSC, Freshness, RAD, co-mingle, etc.) Period and quarter end shipment reporting requirements Exceed critical customer service KPIs (Product Availability and On Time Delivery) Support customer service activities, including CAS training, and customer visits Costs: Establish and meet cost management targets and through LSS Budget management and period explanations for all period and variable accounts Enforcement and control of product loss Administrative: · Support payroll and all other accounting functions Ensure effective passdown meetings are conducted thru coach training Daily payroll, time, attendance, vacation, coverage, scheduling, for the warehouse employees. Coordinate overlaps and coverage needs with the warehouse supervisors. Ensure consistent application of discipline, productivity standards, start-ups, etc. across all three shifts Demonstrate effective communication, motivation, and leadership skills Provide training and orientation for new employees Understand and enforce of the supervisors scorecard, handbook, and resource guide Maintain a professional approach and appearance for work activities Treat facility work teams with the respect and communication levels necessary to ensure professional working relationships Accountability for direct report performance reviews and career development Basic Qualifications: 5 years minimum Logistics experience Bachelor of Science Degree in Supply Chain Mgmt./Logistics and/or technical equivalent Preferred Qualifications: Highly knowledgeable in LSS with Kaisen Leader or Green Belt certification Ability to give/receive constructive feedback Highly motivated and promotes team development Drives for results Strong leadership skills with the proven ability to set a vision, manage change, develop personnel and strategically plan for continuous improvement. Ref: 40735BR
Posted on: Tue, 28 Jan 2014 15:37:52 +0000
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