Dear Customer, I refer to your email regarding the failure to - TopicsExpress

Dear Customer, I refer to your email regarding the failure to stop of a 75 driver in Ballinteer following the concert in Marlay Park last friday night the 19 July 2013. On behalf of Dublin Bus I would like to apologise for any dissatisfaction you have experienced with our service. I have identified the driver and both I and a member of management here in Donnybrook garage have viewed CCTV footage of the incident and this morning the operations manager spoke to the driver involved. The outcome of this interview is confidential but rest assured that the driver has been spoken to and the matter has been dealt with. Kind regards Alastar Ó Cuinneagáin

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