EASTERN BANK POSITION DESCRIPTION POSITION TITLE: Seasonal Marketing Intern DEPARTMENT: Marketing (Lynn, MA) REPORTS TO: VP Customer ＆ Market Intelligence Manager About Eastern Bank: Founded in 1818 and based in Boston, Eastern Bank is the largest independent and mutually owned bank in New England, with over $8 billion in assets and 120 offices serving communities from the Merrimack Valley to Cape Cod. Eastern Bank offers banking, investments and insurance services all under one roof, and prides itself on building relationships to deliver these services in a committed and personal way. Eastern is also a recognized leader in corporate social responsibility and for its advocacy on behalf of a number of social justice causes. For more information, visit easternbank, facebook/easternbank or @easternbank on Twitter. Responsibilities: Market Research • Survey report generation (deeper dives, especially on branch NPS study) • Data entry on any paper surveys (EWM, Retail, etc.) • Inputting initial surveys (with training on tool) • Assist is qualitative research projects (focus group logistics) • Routine survey reporting/updating into established templates • Researching customer experience best practices white papers, reports • Special projects (TBD) Product Management • Survey report generation (deeper dives, especially on branch NPS study) • Data entry on any paper surveys (EWM, Retail, etc.) • Drafting initial surveys (with training on tool) Web • Help with search engine optimization key word research Qualifications: • Self-starter; able to work well without constant direction • Strong oral and written communication skills • Strong organizational skills and attention to detail • Strong computer skills (Microsoft Excel, Access, and PowerPoint proficiency required) • Previous marketing skills/courses strongly preferred • Communications, Marketing, Business Administration majors preferred Education/Experience: • Candidate must be enrolled in a two or four year accredited college/university. Time Commitment: • Fall semester, up to 20 hours a week, hours flexible Monday-Friday 8-5. Beginning September To apply: Ive Gonzalez Eastern Bank 195 Market Street Lynn, MA 01901 Email: i.gonzalez@easternbank
Posted on: Tue, 17 Sep 2013 22:29:12 +0000
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