EMPLOYMENT OPPORTUNITY Retention and Engagement Specialist The Star-Telegram Audience Services has an outstanding and rewarding full-time opportunity for someone who is energized by outbound calling and customer retention responsibilities. This individual will be primarily responsible for the retention and continued engagement of Star-Telegram audience customer accounts. The ideal candidate must have 3-5 years of customer service and collection calling experience with 3-5 years of outbound sales experience preferred. This individual must have strong customer service, verbal and written communication, and interpersonal skills. Must function best in a fast paced environment, be able to think quickly, be multi task oriented, and the ability to make sound business decisions in resolving elevated customer issues. Must be self motivated with an achievement oriented mentality. This individual must be a quick learner in grasping new digital technology and be proficient with the use of the internet and Microsoft office software. The Star-Telegram offers a competitive salary with commission, and compensation plan including health and welfare insurance, life insurance, 401k plan, and paid time off. Come join the exciting team at the Star-Telegram. Send your resume to: Dawn James djames@star-telegram Equal Employment Opportunity
Posted on: Wed, 24 Sep 2014 20:57:32 +0000
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