Exceptional opportunity at Vodacom send your CVs to [email protected]: Vodacom Customer Value Management (CVM) Vodacom CVM has a drive to recruit candidates to support their partner markets and managing their base on value.with strong experience in managing the customer base on value covering commercial strategy (cross-/up-sell, loyalty, retention), tools, and organizational design: We are actively recruiting for Specialties in these areas: o Churn & Retention management o Inactivity prevention o Loyalty Strategy & Programmes o CVM Capabilities o Prospect Lifecycle Management o Marketing capabilities o Stakeholder management and relationship building across the organisation o Operations and people management; o Implementing of business processes and organizational change Activities span from setting the commercial strategy for cross-/up-sell, loyalty, retention to program, lifecycle management, contextual marketing, churn modeling, value based dashboards and steering, and organizational design. Salaries range from R 770k – R 1.4 m P/A
Posted on: Tue, 28 Jan 2014 08:44:39 +0000
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