FEEL FREE TO SHARE I will no longer be using Go Fund Me to raise money for anything! Below please find the script from my live chat with customer service at their partner WePay which occured IMMEDIATELY after I accidentally initiated a withdrawal to a bank account I no longer have access to. The guy changes his story, even telling me at one point after saying he can cancel the withdrawal that he cant and its impossible for me to have requested one since the accounts auto-withdraw all of the money anyway. He refuses to get me a supervisor, and tells me he cant fix it because the withdrawal was requested on the 18th. So their system is backdating withdrawals and then they wont cancel them. He tells me the money should be in the bank account then when I tell him its not, he changes his story and says the withdrawal just cleared their bank 15 minutes ago. I know FOR A FACT that when you look at a bank account online it DOES NOT show you times that transactions occurred. He was looking at the time I initiated a withdrawal in THEIR account information as at that point it had been approximately 15 minutes since I accidentally requested the withdrawal. I would highly recommend that my friends using this system find another one. I know they are out there and Im off to hunt one of them up myself because I will not deal with dishonest people. Here ya go..... →I accidentally initiated a withdrawal from my account a few minutes ago. Unfortunately the bank account it would be going to I no longer have access to and is in the process of being closed. Is it possible to cancel the withdrawal? Chris: Hithere Chris: Let me cancel that here →Thank you :) Chris: ok, so the only withdrwal i have here is from the 18th →Thats it. For $22.73 Chris: That one is too far along Chris: so I cant cancel it here Chris: Im sorry →Seriously? I JUST did it like 3 minutes ago! Chris: I told you the last withdrawal is from the 18th, and you said that was it, and just now you said yo did it 3 minutes ago →YES. I have NO CLUE why your system dated it the 18th because I JUST did it. Chris: It was definitely sent on the 18th Chris: Otherwise I would have been able to cancel it →Today is NOT the 18th! Chris: But you didnt request it today →YES I DID!!! →ARE YOU CALLING ME A LIAR NOW? PLEASE GET ME A SUPERVISOR! Chris: its technically impossible to request withdrawals Chris: since all our accounts are on autowithdrawal →SINCE WHEN? IN THE PAST I HAVE HAD TO REQUEST THE WITHDRAWALS. Chris: So there is actually no possible way to request a withdrawal since it happens automatically Chris: Its been like that since October of last year Chris: We moved over all our accounts to auto-withdrawal at that time →THAT SO? CAUSE ITS NOT HERE AND IT NEVER SHOWED UP IN THE BANK ACCOUNT AND i just REQUESTED A WITHDRAWAL ON GO FUND ME SO SOMEONE BETTER FIND MY DAMN MONEY PRONTO. →YOU BETTER FIND ME SOMEONE MORE IMPORTANT THAN YOU TO TALK TO Chris: If you prefer not to talk to my in a civilized manner, I will end this conversation, Im trying to help you, but yelling to me doesnt help anythingI Chris: It never does Chris: The funds cleared this morning Chris: So they are set to post to the bank today Chris: Is that bank not a good bank account anymore? →Posts to that account occur at 7:30 am. Would you care to see a screen shot of the account? →The money is NOT THERE Chris: It wont be there yet Chris: It just cleared our bank this AM Chris: meaning it will post to yours later this afternoon/early evening →Yes it would. Posts occur at 7:30 am. That was an hour ago Chris: But our bank just cleared it about 15 minutes ago Chris: Meaning its in transit to your account now Chris: Our bank is in Pacific time →YEAH. WHEN I INITIATED AN ACCIDENTAL WITHDRAWAL! Chris: It was already sent out on 18th, though Chris: The funds were automatically sent them Chris: And because of the holiday, it took a bit longer Chris: but it cleared this AM Chris: meaning it will post either tonight, or as you say, tomorrow at 730am →whatever. Youre a jackass. Thanks for stealing my daughters fundraiser money! →if it was autowithdraw I would not have been able to INITIATE A WITHDRAWAL on Go Fund Me!!!! Chris: That is on GoFundMe, though Chris: Did you ever initiate it on WePay directly? Chris: I cant comment on what is done on GoFundMes end Chris: But you will see the funds post Chris: All I am doing is trying to help Chris: and give you all the information that I have in front of me →Whatever. I told you I accidentally initiated a withdrawal. You said you could cancel it. Then You changed your story minutes later and told me that it is IMPOSSIBLE for me to initiate a withdrawal. You are a liar and you people have stolen her money! Chris: I said I could cancel it because I thought I could. The withdrawal was too far along though, so I couldnt cancel it Chris: If youd like I can follow up with you tomorrow morning to ensure the funds have been received →If all of them are autowithdraw then there would have been no way given what you CLAIM. You just changed your story later. All you have done is seriously piss me off and I fully intend to post this conversation all over the internet if you dont get someone to fix it NOW! Chris: Juli, there is nothing we can do here, though Chris: I never changed my story Chris: I tried to stop the withdrawal Chris: but it was too far long Chris: so I could not →Yes you did change your story. AND MY NAME IS NOT JULI! Chris: I will be ending this conversation now since you are being threatening and calling me names Chris: Please come back and talk to me tomorrow when you receive the funds →I wam posting our conversation and how you stole my money on Facebook. →You can cancel it. You reverse the deposit. Its not that damn hard. You people screwed up and you need to fix it right now! →You people stand to lose alot of money over my $22.73. There are other companies like yours... At this point the jerk stopped responding...
Posted on: Tue, 22 Apr 2014 15:11:23 +0000
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