Frequently Asked Questions Q. HOW DO I ORDER? A. PLEASE SEND YOUR ORDER VIA PM (PRIVATE MESSAGE) TOGETHER WITH YOUR: COMPLETE NAME: COMPLETE SHIPPING ADDRESS: ACTIVE OR PERSONAL MOBILE NUMBER: DATE OF PAYMENT: PAYMENT THRU: IMPORTANT: TO AVOID INCONVENIENCE ON OUR PART PLEASE PROVIDE YOUR ALTERNATIVE ORDERS AT LEAST 2 DESIGNS AND COLORS PER ITEM ORDERED BECAUSE AVAILABILITY OF STOCKS MAY CHANGE IN ANY GIVEN DAY ON OUR SUPPLIERS.. THERE ARE TIMES THAT THE ITEMS WERE OUT OF STOCK AFTER THE PAYMENT HAS BEEN MADE AND CONFIRMED ESPECIALLY IF CONFIRMATION OR VALIDATION SLIP TAKES TIME BEFORE IT HAS BEEN SUBMITTED TO US OR IF THE ORDERED ITEMS WERE PAID AFTER A QUITE LONG TIME.. IN THIS CASE ALTERNATIVE ORDER IS A MUST... F A C T : F A S H I O N F A D E S U N P R E D I C T A B L Y : TO THIS EFFECT, MANUFACTURERS OF OUR SUPPLIES DID NOT MAKE UNLIMITED NUMBER OF STOCKS IN FEAR OF UNWANTED SURPLUS, SINKING OF PRICE AND EVENTUAL LOSSES.. THIS IS THE PRIMARY REASON WHY WE ADVISED OUR DEAR CLIENTS TO PROVIDE ALTERNATIVE ORDER.. **SOME REASONS ARE: BUSINESS COMPETITORS, FACTORY DEFECTIVE ITEMS, ETC.** TAGALOG: ANG USO AY NALULUMA AT LUMILIPAS SA HINDI MATIYAK NA PANAHON: Kaya ang ating mga supplier ay hindi gumagawa ng maramihan bawat design sa takot na malipasan ng uso ang isang design at sumobra na malulugisila sa negosyo.. Ito ang pangunahing dahilan kung bakit ating pinaaalalahananat nire-require ang mga mahal nating kliyente na magkaroon ng ALTERNATIBONG ORDER kung sakaling maubusan tayo ng stocks sa oras na pino-processna natin ang mga order nila. Ang iba pang dahilan ay marami ringnamimili at kaagaw natin dito sa mga supplier kaya malimit tayong maubusan paghindi agad nakapamili dahil naabala magbayad ang mga customer o hindi agadna-confirm ang bayad ng mga nagpadala sa iba’t ibang kadahilanan at kung minsan naman ang napamili ay mayroong depekto at napansin pag nagcheck sa bahay perosarado na pala ang tindahang binilhan at hindi na makahabol mag-ship sa araw naiyan… Q. WHERE IS YOUR LOCATION? A: *WE DON’T HAVE PHYSICAL STORE TO VISIT OR DROP BY, WE ONLY DEAL ONLINE. *WE ARE LOCATED AT MAGAPIT,LAL-LO,CAGAYAN Q. ARE YOUR ITEMS POSTED ON HAND? A. NO, ALL ITEMS ARE PRE-ORDER BASIS and CATEGORY ONLY.. ** PRE-ORDER MEANS ORDER and PAY FIRST BEFORE THE WHOLESALER BUY THE ITEMS ORDERED IN THE SUPPLIER..THEREBY NO EXACT FIGURE OR ITEMS TO BE EXPECTED TO ARRIVE IN THE HANDS OF THE ONE WHO ORDER IT..NEGOTIATION AND CHANGES MUST ALWAYS BE ON THE GO.. STRESSFUL, EXHAUSTIVE ANDHAZARDOUS SOMETIMES BUT EVERYTHING HAS IT’S ADVANTAGES AND DISADVANTAGES.. Q. WHAT ARE THE CAUSES OF DELAYS? A. 1.) FOR REPLY TO PMS AND TEXT MESSAGES - DUE TO THE MULTIPLE OR SURGE/INFLUX OF NUMEROUS MESSAGES AND QUERIES FROM OUR VERIFIED CUSTOMERS TOGETHER WITH OUR NEW CLIENTS EVERYDAY.. IN LINE WITH THIS, WE AS HUMANS WHO ARE VERY LIMITED IN EVERYTHING ARE TRYING OUR VERY BEST TO ACCOMMODATE AND ANSWER IMMEDIATELY BUT IF ONE WAY OR ANOTHER DID NOT SATISFY YOUR EXPECTATIONS, WE HEARTILY PLEAD FOR YOUR HUMANE UNDERSTANDING IN THIS REGARD.. FOR DELAY OF SHIPPING - HERE ARE SOME OF THE FACTORS: 2.1) BAD WEATHER CONDITION AND FORCED MAJEURE (ACT OF GOD); 2.2) INCOMPLETE SHIPPING DETAILS; 2.3) INSUFFICIENT SUPPLY OF STOCKS FROM OUR SUPPLIERS; 2.4) CHANGES ON ORDERED ITEMS (MAYBE ADD OR DIMINISH); 2.5) HOLIDAYS (REGULAR, SPECIAL, OR DECLARED); 2.6) LATE CONFIRMATION OF PAYMENT MADE BY THE CUSTOMER; 2.7) DISABLED COMMUNICATION LINES DURING UPDATE BEFORE SHIPMENT SCHEDULE; 2.8) DISCREPANCY ON REMITTANCE (i.e LACKING DETAILS ABOUT AMOUNT, DATE, etc.) 2.9) UNPREDICTABLE or UNAVOIDABLE CIRCUMSTANCES (e.g. SICKNESS, FLOODS, etc.) Q. DO YOU DO DROPSHIP? A. NO, WE DONT OFFER DROPSHIPPING.
Posted on: Mon, 06 Oct 2014 11:28:42 +0000
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