Fresh Graduates International Call Center Agent For Wasla Contact Center Fresh Graduates International Call Center Jobs in Egypt and Careers in Wasla Contact Center Vacancies in Cairo 2013 Employer Wasla Contact Center Job Title International Call Center Agent Languages Fluent English Country Egypt Job Category Call Center Job Type Full Time International Call Center Jobs in Egypt Description -Handle British Customers inquires and complaints. -Ensure customer delight and satisfaction. -Log customer details on the CRM. -Provide customer with accurate information and right solutions. -Performs other duties as assigned by management International Call Center Jobs in Egypt Qualifications 1) Graduates Only 2) Fluent English with Native accent 3) Excellent communication & problem solving Skills 4) Flexible with shift basis (9 working hours rotational shifts 5 days a week) 5) Egyptian Nationality 6) Military Service status: Finished or Exempted Gender Any International Call Center Jobs in Egypt Experience 0 – New Graduate Years. Other Skills Excellent Negotiation and communication skills Salary (L.E.) 1500 - 2500 Comments Kindly state the job Title Job Contact Info. UK2@wasla Company Name Wasla Contact Center Website wasla No. of Employees More than 100 Sector Customer Service Profile Wasla outsourcing has been established in 2003, Wasla outsourcing main line of business is providing BPO services in Egypt, regionally and globally. Wasla outsourcing has been meeting the off shore outsourcing needs of an ever-growing client list; we are committed to permanently outperforming ourselves by using best-in industry practices and platforms. Our People: •The Key pillar of our success is our people. Wasla Continually strives to recruit, motivate, develop and retain the highest level of talent in the country. Wasla has been able to attract a strong team of qualified agents, technology professionals, process experts and managers to drive the company’s success. •Our team combines extensive industry expertise in our target market segments with long experience in providing contact center services and deep technical knowledge. •Recruit – Motivate – Develop – Retain. •Our Recruitment and training practices ensure your calls will be answered politely and professionally each and every time. We actively seek out people who are motivated and possess a keen desire to serve our customers .Our recruitment strategy includes extensive testing for all candidates, as well as an in-depth interview process. we then train our agents to work with our clients , as well as our technology •Wasla’s agents are highly trained on customer interaction and conversation management skills. Their attention to detail, focus on customer satisfaction and their result-based drive ensure that they deliver high value services to our clients.
Posted on: Sun, 21 Jul 2013 09:09:35 +0000
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