Friends Ambrane is Cheaters company if you want to save your money and product please go through my conversation with Fedex and Csutomer care of AMRANE Hello, I have inquired with FedEx, go through the reply I got from FedEx, according to them they have delivered the product in tact condition only as per the courier and there was no remarks given by the consignee at the time of delivery, You need you provide photography of outer package, arrange it and send it immediately, Failing which Ambrane will be responsible for the damage cause to my product and have to Compensate From: KIRAN KUMAR J [mailto:kiran.kumar@fedex] Sent: Saturday, March 15, 2014 5:10 PM To: varun.pandya@insta-group Subject: RE: AMBRANETABLETA7BLACK-805596442012 Hi Sir/ Madam, Thank you for writing to FedEx With reference to your email, kindly be informed that as per destination , the package was delivered in tact condition only as per the courier and there was no remarks given by the consignee at the time of delivery .Please arrange to provide if photographs captured for outer box of the package which was found damaged for further investigation. Should you require any further assistance, please call us on our toll free numbers on 1800-209-6161 or 1800-22-6161 Kiran Kumar J Customer Relations Representative – Associate FedEx Express Europe, Middle East, Indian Subcontinent & Africa Tel: 080 60604639 Email Id: inmaster@fedex From: KIRAN KUMAR J [mailto:kiran.kumar@fedex] Sent: Friday, March 14, 2014 7:46 PM To: varun.pandya@insta-group Subject: AMBRANETABLETA7BLACK-805596442012 Dear Sir/Madam, This is in regard to the above mentioned package. Firstly, I apologize for the inconvenience caused to you, I am investigating this matter with my operations team. I will get back to you once there is a confirmation from the operations team. Thank you for your understanding and patience Kiran Kumar J Customer Relations Representative – Associate FedEx Express Europe, Middle East, Indian Subcontinent & Africa Tel: 080 60604639 Email Id: inmaster@fedex From: Varun Pandya [mailto:varun.pandya@insta-group] Sent: Friday, March 14, 2014 11:17 AM To: care ambrane Subject: FW: ambraneTabletA7Black Hello I sow the pictures of tablet which was according to you got damaged during transit Give me in proper writing which says that you have received damage product, when you received it from FedEx Person I Will claim compensation from FEDEX, I also have Question why did you accepted so called damage physically broken product as per your executive whereas I clearly told your executive that there is no physical damage in my product then why did you received it and why you ded not iformed me immediately when you received product are you people blind,???????? It’s your responsibility to check product before accepting it as I clearly told your executive that there is no physical damage… even then you excepted it and offered me repairing with charges FedEx courier pick up was booked by you and its nowhere mentioned that we have to bare courier expenses, Now the product is with you, you are simply trying to LOOT by forcing your unreasonable demands and claims….. From: care ambrane [mailto:care@ambraneindia] Sent: Thursday, March 13, 2014 6:03 PM To: Varun Pandya Subject: Re: ambraneTabletA7Black Dear customer , pls check your 10 Mar mail For breakage during the shipping Ambrane will not be responsible Thanks & Regards Customer Care Ambrane India ambraneindia +91-11-27356241/ 41411241 (10am - 6pm Mon-Sat) On Thu, Mar 13, 2014 at 5:18 PM, Varun Pandya wrote: How it’s possible, if there is no physical damage to the body its purely faulty product and you should replace it if not the at least repair product was in scratch less condition display cannot be Brocken without any physical damage, I repeat I will not pay single Rupee, there is no physical Damage, check your call records which clearly says that product will be repaired it no physical damage, From: care ambrane [mailto:care@ambraneindia] Sent: Thursday, March 13, 2014 4:52 PM To: Varun Pandya Subject: Re: ambraneTabletA7Black Dear customer , we are check your tab display & touch both are broken Thanks & Regards Customer Care Ambrane India ambraneindia +91-11-27356241/ 41411241 (10am - 6pm Mon-Sat) On Thu, Mar 13, 2014 at 3:03 PM, Varun Pandya wrote: No I will not pay signal money, device is only 2month old and is scratch less, hence Touch & Display can’t be broken please recheck, Secondly you have never inform me that you will charge Courier Charges so else I would have hand over the device at your location as I have office in Delhi itself, So no point of arguing on amounts mentioned below Your Customer care person clearly told me in case of any physical damage you will not repair the device, which I agreed, but the device is scratch less when I courier it, Hence I repeat I will not pay single amount, at the same time except from you to stick on your words and repair the device Regards Varun Pandya From: care ambrane [mailto:care@ambraneindia] Sent: Thursday, March 13, 2014 2:34 PM To: Varun Pandya Subject: Re: ambraneTabletA7Black Dear customer , we have received your product ( A-7 tablet touch & display broken ) Amount - 2500 rs + 300 rs courier charges r u reday to pay pls give conformation Thanks & Regards Customer Care Ambrane India ambraneindia +91-11-27356241/ 41411241 (10am - 6pm Mon-Sat) On Mon, Mar 10, 2014 at 12:36 AM, Varun Pandya wrote: Hi, As required by u, Insta Exhibition Pvt. Ltd B-602, Pramukh Plaza, Cardinal Gracious Road, Chakala, Andheri (E), Mumbai - 400099, INDIA. Tel: +91 22 4064 9200 (Ext-289), Fax: +91 22 2825 1836 Regards Varun Pandya 9028399808 From: care ambrane [mailto:care@ambraneindia] Sent: Saturday, March 08, 2014 12:54 PM To: Varun Pandya Subject: Re: ambraneTabletA7Black Dear customer, As discussed, Kindly share your other address. Thanks & Regards Customer Care Ambrane India ambraneindia +91-11-27356241/ 41411241 (10am - 6pm Mon-Sat) On Fri, Mar 7, 2014 at 2:22 AM, Varun Pandya wrote: Hi, As discussed with customer Care Executive Here are Details Required by You, I had Purchased Ambrane Tablet A7Black from Bag It Today (Today Retail Network Pvt. Ltd) On 4th January 14 received delivery on 13th January…. Invoice attached for Your reference Name : - Varun Pandya Address : - E2-205, Vishwakarma Nagar, Building No.03, 60Ft Road Of Ambadi Road, opp. Old Swaminarayan Temple, Vasai West, Thane - 401202 Phone : - 9028399808 Product Details :- AmbraneTabletA7Black SN7213F0003836, Model No.A7 Issue : - I am facing Display issue, As soon as I start Tablet The Screen start wobbling and after some time it stops wobbling but clock, battery indicator etc. shifts upwards at time in middle of the screen and at times on top side of the screen and I can see one white thin line on top of the screen it seems Display Failure…. Regards Varun Pandya
Posted on: Sun, 16 Mar 2014 14:07:05 +0000
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