Fun call with Comcast just now - Me: Okay, you said youd fix that exactly one week ago, but it isnt fixed. Comcast Person (CP): Well sir, I just entered the ticket to fix it, and it will absolutely be fixed in the next 24-48 hours. Me: Isnt that precisely what the last person with whom I spoke say exactly seven days, or roughly 168 hours ago? CP: Yes, that is correct. Me: Okay then, please let me speak with a supervisor. CP: One moment [puts me on hold for five minutes and returns] Mr. Glennon, Im sorry, there are no supervisors available. Me: Its okay, Ill wait. CP: Unfortunately all of our supervisors are in a meeting. Me: Youre saying that every single supervisor possible is in the same meeting? CP: Yes. Me: So there is literally not one supervisor on the floor right now? CP: Correct, there physically isnt one supervisor here. Me: So you are completely unsupervised? CP: That is correct, I am completely unsupervised. Me: Well, that explains everything now, doesnt it?
Posted on: Mon, 14 Jul 2014 18:32:20 +0000
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