Fwd: [monseyjobschevra] post- Junior Account Manager/Client Relationship/Customer Service manager Manager tzvika77@hotmail -------- Original Message -------- Subject: [monseyjobschevra] post- Junior Account Manager/Client Relationship/Customer Service manager Manager Date: Mon, 10 Nov 2014 15:22:13 -0500 From: David Schlachter dmslaw@gmail [monseyjobschevra] Reply-To: monseyjobschevra@yahoogroups To: passaicjobschevra@yahoogroups, monseyjobschevra@yahoogroups please send resume to seisenberg93@gmail  you must put steve/ED in subject line, if not I cant assist you. please send in document form only.. ty  One of our clients, a compelling dynamic and successful company in NY, is looking for an Account Manager to launch and grow its strategic partnerships with Fortune 1000 companies. This is a unique opportunity to join a tremendously growing company with high prestige.  The Account Manager is a key position with ultimate responsibility for account success, from initial sales hand-off to managing the day-to-day operations. The Account Manager is the first point of contact for our partners and will assists with all technical aspects involved with the product. The Account Manager serves as a liaison between the partner and all internal teams ranging from compliance, risk and development. The interaction with the partners is via phone, email as well as via web based conference & demonstration tools.    We are looking for an energetic, motivated self-starter who is able to learn quickly in a fast-paced environment and to grow new accounts aggressively. This position requires strong initiative, solid written/verbal communication skills, relationship management expertise, unflagging attention to detail, marketing know-how, and an overall commitment to excellence.  Job Responsibilities: Responding to customer inquiries via telephone, e-mail/internet and fax Customer interaction is mostly inbound (answering calls) but may be sometimes outbound (making calls). Converting leads into sales: closing the sale on the phone and/or online Post-sales support: customer support and answering inquiries about product usage, opening trouble tickets, communicating with technical support on specific issues. Assisting with the coordination and execution of online and offline marketing campaigns, public relation events and trade shows  Required Skills and Qualifications: Must have some level of higher education. At least two years’ experience in a client facing position either in a technology firm or in a financial institution. Familiarity with the workings of international money transfers such as wires, global bank transfers, SWIFT and the like- an advantage. Familiarity with topology of credit card transactions- an advantage. Experience with CRM systems, ideally SalesForce. Proven track record servicing large organizations. Past account management or customer service experience. Past experience working with international clients. Excellent communication skills. Written and verbal communi cation skills. Must be computer-savvy, comfortable with web, networking and technology products/ services. Customer service oriented Must be responsible, reliable and patient. Self starter, motivated and multi tasking individual. Ability to perform under high pressure Willing to work extended hours.  Â
Posted on: Tue, 11 Nov 2014 01:13:39 +0000
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