General Terms and Conditions Dispute Resolution Whenever O8 GAMING AFRICA refuses to pay alleged winnings to a customer or a customer refuses to pay an alleged debt to O8 GAMING AFRICA, for any reason, and O8 GAMING AFRICA and the customer are unable to resolve the dispute to the satisfaction of both parties: O8 GAMING AFRICA will inform the customer that the dispute will be referred to the Board for resolution, after which O8 GAMING AFRICA will, within forty-eight hours, refer the dispute to the Board The customer is not precluded from lodging a complaint directly with the Board. The Board shall conduct whatever investigation it deems necessary to resolve the dispute and shall serve a written notice on O8 GAMING AFRICA and the customer, informing them of the Boards resolution. The resolution of the Board shall become effective on the date when the parties receive a written notice of the resolution. General Terms O8 GAMING AFRICA is licensed by The Betting Control & Licensing Board and undertakes to abide by all the applicable laws, regulations and rules. The contract between O8 GAMING AFRICA and the customer is made in terms of these laws. The customer warrants that they are18years old or older and eligible to gamble. O8 GAMING AFRICA accepts no responsibility for bets placed illegally and the customer warrants that they are legally entitled to place bets with O8 GAMING AFRICA from the jurisdiction in which they reside. It may be illegal for residents of some countries to bet with O8 GAMING AFRICA and access to the website does not imply it is legal to bet online from any country. Customers agree to abide by all legislated requirements, including but not limited to the various national and provincial gambling regulations, O8 GAMING AFRICAs rules, polices, terms and conditions, exchange control and FICA regulations. The customer undertakes to notify O8 GAMING AFRICA of any and all matters, including any change of personal information that might have a bearing on an approved registration If a customer is no longer able to read, understand, agree and comply with all O8 GAMING AFRICA rules, policies and terms and conditions, without exception, they undertake to cease operating their O8 GAMING AFRICA account immediately, and request O8 GAMING AFRICA to close the account. O8 GAMING AFRICA make no guarantees as to the availability of our website, markets or prices. O8 GAMING AFRICA will not entertain any claims, and accepts no liability for losses sustained by a customers inability to access O8 GAMING AFRICA markets or website, due to malfunction, cancellation of accounts, inability to provide markets, suspension of services or otherwise, regardless of the cause. The customer is solely responsible for ensuring that he is familiar with the rules of any bets he or she places. The rules as published by The Betting Control & Licensing Board shall apply to all bets. All content, text, examples, and rules on this website are the property of O8 GAMING AFRICA and any unauthorized use or reproduction is prohibited. The customer agrees to abide by the terms and conditions of any bonus offer or competition offered by O8 GAMING AFRICA. O8 GAMING AFRICA reserves the right to alter or amend the terms and conditions of any bonus offer or competition at any stage and at its absolute discretion, whether or not the customer has already taken any action as a result of a bonus offer or competition, including depositing money to their account or placing bets. The customer warrants that they will not take any action that could be construed as bonus offer or competition abuse, in particular to gain any financial advantage not specifically intended by O8 GAMING AFRICA. O8 GAMING AFRICA reserves the right to communicate with customers unless the customer has explicitly requested not to be communicated with. The customer agrees to receive promotional emails/ sms unless explicitly requested not to receive any promotional communication. The customer warrant that they have read, understood, accepted and will comply with all O8 GAMING AFRICAs terms and conditions. Money held by O8 GAMING AFRICA in a customer account that is deemed to have been inactive for twelve months, no bets successfully placed, will be forfeited.O8 GAMING AFRICA will endeavour to send a reminder ONE month before the lapse of the twelve months before effecting the forfeiture. Limitation of Liability None of the Parties involved in the provision of the O8 GAMING AFRICA service, whether O8 GAMING AFRICA, its staff, its agent, 3rd party contractors or otherwise shall be liable for any losses or damages (whether direct, incidental, consequential, indirect or punitive damages)) resulting from the use and/or abuse of the O8 GAMING AFRICA services. The customer indemnifies O8 GAMING AFRICA against any harm caused due to inaccurate information obtained from our website or employees, including but not limited to sports schedules, locations, prices or results. O8 GAMING AFRICA and its software provider where applicable shall not be held liable for any loss or damages caused by a break down, malfunction or otherwise in software, hardware, internet communications or any occurrence. O8 GAMING AFRICA reserves the right to cancel, at our discretion, any bet or transaction arising from such occurrence O8 GAMING AFRICA may at its sole discretion and without incurring liability of any kind, and at any time suspend the O8 GAMING AFRICA service in whole or in part. The Customer represents and warrants that it shall indemnify and hold harmless O8 GAMING AFRICA and its licensees, successors, related entities, directors, officers, agents, members and employees and software provider (collectively, the O8 GAMING AFRICA Parties) from and against any and all direct, general loss or damage, liabilities, losses, interest or penalties of whatsoever nature incurred or sustained by the O8 GAMING AFRICA Parties and any costs and expenses (including, but not limited to reasonable attorneys fees) from claims or actions against any of the Licensor Parties based upon or from any information, content, materials or communications transmitted, received, displayed, used and/or contained on or through the O8 GAMING AFRICA Website and any and all transactions processed thereby; And/or any infringement or improper use by the Customer of the O8 GAMING AFRICA Service The Customer warrants and represents that neither the use, possession or availability of the O8 GAMING AFRICA Services by the Customer will infringe upon or contravene any laws, regulations, ordinances and/or any other applicable codes and rules of conduct, in the jurisdiction in which they reside. Notwithstanding anything to the contrary, under no circumstances shall O8 GAMING AFRICA Parties be liable to one another hereunder for any indirect, incidental, special or consequential damages arising out of or in connection with this agreement, loss of business, profits, revenue, loss or damage arising from loss, damage and/or corruption of any data. Sign Up and Registration Procedure In order to utilize the services provided by O8 GAMING AFRICA, a customer will need to open an account. O8 GAMING AFRICA reserves the right to reject any registration for a new account, and or cancel an existing account at its sole discretion, and without communication to the customer or applicant. Customers are only permitted one account and are specifically prohibited from opening multiple accounts in the name of or on behalf of other persons. We reserve the right to void any bets we deem to have been placed by a single customer on multiple accounts. New accounts are enabled for banking and profile updates only. We will verify an account holders identity and age before enabling bet placement on an account. You are required to submit a copy of your ID or passport AND proof of address on request. Proof of address should be in one of the following forms: A bill or account reflecting your home address. A lease or rental agreement. A bank profile statement. All customers are required to supply their full names, Kenyan ID number or passport number for non KENYAN citizens, residential address and at least one contact telephone number. Completion of the registration process implies that you have accepted and understood all of our terms and conditions. If you do not accept each and every term of this agreement, do not logon or open an account. Customers warrant that all information set out in the application form is true and correct. No person may open an account, activate an internet account or place a bet on this website unless you are 18 years of age or older. Minors may not under any circumstances use this website. When you open an account on this website and every time you place a bet on this website you warrant that: You are 18 years of age or older and Your use of this website and the placing of bets on this website are restricted to jurisdictions where such is not prohibited by law. Betting O8 GAMING AFRICA will cancel and void all bets and return all money deposited to an account that O8 GAMING AFRICA or the authorities deem to have been registered by or on behalf of an individual under the age of 18. O8 GAMING AFRICA exclusively reserves the right, to limit, reject and or cancel any bets accepted and confirmed by O8 GAMING AFRICA that we deem to have been fraudulently or accidentally or erroneously placed (at our discretion). O8 GAMING AFRICA exclusively reserves the right, to limit, reject and or cancel any bets accepted and confirmed by O8 GAMING AFRICA where O8 GAMING AFRICA has either negligently, erroneously or otherwise offered or set incorrect prices, teams or event start times including but not limited to incorrect prices, teams or event start times. Bets are only valid when accepted in accordance with all of O8 GAMING AFRICAs rules, polices and terms and conditions. O8 GAMING AFRICA reserves the right to change or amend its rules, polices, terms and conditions at O8 GAMING AFRICAs own discretion and without notice to customers. O8 GAMING AFRICA reserves the right to change or amend its rules, polices, terms and conditions at O8 GAMING AFRICAs own discretion and without notice to customers. If O8 GAMING AFRICA suspects that match fixing has occurred, O8 GAMING AFRICA reserves the right to withhold all funds on affected accounts and supply all account information to the relevant authorities and/or refund the relevant bets. The customer indemnifies O8 GAMING AFRICA against any loss caused by incorrect credits or debits to his account, including but not limited to, incorrect deposits or winning bet payouts. The customer authorises O8 GAMING AFRICA to debit any amounts which have been incorrectly credited (through error, negligence or otherwise) to the customer account. Multiple bets containing related outcomes will be split between the related selections. O8 GAMING AFRICA reserves the right, and at our sole discretion, to choose the bet offering made available, including but not limited to: the events, markets, all betting options, odds, and the acceptance or refusal of any bets. O8 GAMING AFRICA may make available or terminate betting offerings on any sports, events, markets and betting options at their sole discretion and reserves the right to make any changes without notice to the customer. Customers may not bet by any means not authorised by O8 GAMING AFRICA, including but not limited to, robots and website or software manipulation. O8 GAMING AFRICA reserves the right to cancel any bets deemed to have been placed by unauthorised means. All bets and markets are subject to minimum and maximum stakes. The website will automatically adjust the stake on any bet that exceeds the maximum, prior to the customer submitting the bet. It is the customers responsibility to ensure that they are aware of any stake limit applied. All maximum stakes apply per customer, per bet and per day. The customer warrants that they will not attempt to deliberately exceed the stake limits and any bets placed in an attempt to avoid the application of these limits, including bets placed on accounts held by other customers and multiple bets placed on a single account in order to exceed the stake limit, will be voided at our discretion. Banking - Deposits You must register with O8 GAMING AFRICA before making a deposit to your account.The registration is done online at betyetu.co.ke. Once the registration is complete, a pin will be sent to the customers mobile phone. Deposits to your betting account may be made by Mpesacredit card or EFT. Payments must be made by Mpesa to theSafaricompaybill number 850704 as follows: go to the mpesa menu and type in SOKABETS as account name then 850704 as the account name, and deposit at least KES 10 into your account. We do not accept cash deposits as we are unable to verify the identity of the depositor. Money deposited to your O8 GAMING AFRICA account is held by O8 GAMING AFRICA on your behalf until it is used to place a bet. All winnings are returned to your O8 GAMING AFRICA account. O8 GAMING AFRICA reserves the right to charge transaction fees, including but not limited to an amount equal to any credit card transaction fees. Withdrawals The customer can send a text message with the amount they want to take out that starts with W to short code 29100. For example, if they have won 1000 KShs and they want the whole winnings, they would simply SMS W 1000, and O8 GAMING AFRICA will confirm and send winnings via MPESA MONEY in the same day. How To Deposit Select Safaricom Menu on your handset Select M-PESA option, navigate to Lipana M-PESA Select Pay Bill Option Enter business Number 850704, Account Number O8 GAMING AFRICA Enter Stake Amount Enter your M-PESA PIN and confirm FICA (Financial Intelligence Centre Act) Requirements O8 GAMING AFRICA is an accountable institution and is required to report all transactions as legislated by FICA. Customers are required to submit a copy of their Kenyan ID or passport for non KENYAN citizens and proof of residential address within 14 days from signup in order to comply with FICA requirements. O8 GAMING AFRICA reserves the right to suspend any account that has not met FICA requirements. Refund Policy All money deposited to your O8 GAMING AFRICA account is held by O8 GAMING AFRICA on your behalf until it is utilized to place a bet. Money held in your O8 GAMING AFRICA account may be refunded on request, subject to 24 hours notice to enable O8 GAMING AFRICA to verify that all of the Terms and Conditions have been complied with, including those under the heading Banking - Withdrawals. Security Policy O8 GAMING AFRICA secures all customer information, both online and offline. All data is transmitted using SSL encryption. The customer is solely responsible for the safekeeping of his login, password, security details and account details. The Customer indemnifies O8 GAMING AFRICA against any claims, losses or damages arising from unauthorized use of his or her account. Unauthorised transactions on a customer account will only be cancelled at O8 GAMING AFRICAs discretion. Delivery Policy A confirmation message will be displayed on the website and an email sent to the customers email address when a bet has been placed successfully. Bets are deemed to have been accepted as soon as they have been registered on our systems and a transaction has been processed against the customers betting account, regardless of whether or not the confirmation message is received by the customer. All bets accepted after the official start of an event will be void, unless the event is specifically labelled as being available for betting in running. The customer is solely responsible for ensuring that bets are placed accurately. Bets cannot be cancelled by the customer once accepted by us. Intellectual Property The Customer or any other party shall have no right to copy, in whole or in part, the O8 GAMING AFRICA Product, software and website and shall not modify, adapt, translate, reverse engineer, decompile, disassemble, re-distribute, re-sell or create derivative works based on the O8 GAMING AFRICA Product.
Posted on: Sat, 27 Dec 2014 18:40:54 +0000
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