Globe Latency Issue Update 7/02/2013 Posted on 2 July by GM_Skylar Dear Summoners, We’d like to provide some updates regarding the ongoing lag issue encountered by Globe users. This matter has affected many and compromised the ideal game experience we wish to provide to everyone. Even non-Globe subscribers are affected in the way where they may play in a game with one or more Globe player/s who is/are lag. Ever since this problem started to gain steam, this has become our top priority and in the past we’ve coordinated with all relevant third parties to explore remedies including Globe (the internet service provider whose customers are having network connectivity problem when playing League of Legends), PLDT (whose data center houses the League of Legends servers) and other network specialists. We were able to fully confirm and pinpoint the root cause of the problem and this is due to Globe’s limited bandwidth connecting to PLDT’s data center. This bandwidth acts as the only road where all Globe users who are attempting to access website/services/etc that are hosted in PLDT data center will have to go through. And whenever the concurrent number of traffic exchanges on this bandwidth reaches its peak capacity, that’s when the lag begins for Globe users who are accessing League of Legends or any other services/games/websites in PLDT data center for that matter. Given this circumstance, we have reached out to Globe to seek for their immediate upgrade of the bandwidth but unfortunately we were informed there is no immediate plans by Globe to do so for undisclosed reason. That may have been the fastest and most direct way of resolving the problem. But now that it is no longer a solution we can expect, we’re looking at alternatives on how we can divert and re-route traffic of Globe users directly to League of Legends servers. This however takes some more time as we explore with PLDT and various network specialists on the most feasible and viable solution. Until then, we expect this problem to persist. We do recommend players to play League of Legends using PLDT internet line or in cafes who are subscribed to PLDT DSL for best game play experience. We shall post further updates as soon as we have more to share to the community. As the League of Legends local community continues to skyrocket along with the global growth of the game, the challenge to keep up the IT backbone and infrastructure also becomes more complex. Garena and Riot have worked round the clock in the background to continue upgrading our infrastructure, adding more servers and bandwidth, etc. We are confident that we’re taking the right steps to reach closer to achieving our goal to provide the experience we want everyone to enjoy when playing League of Legends. As usual, we would like to sincerely thank you all for your continuous support and patronage. LoL PH Team
Posted on: Wed, 03 Jul 2013 00:46:16 +0000
Trending Topics
Recently Viewed Topics
© 2015