Good morning everyone! Heres some more excellent reading to start your day. Letter sent to #IrishWater. #WeAreWinning #Oct11 To whom it may concern, I recently received a communication from your company looking for certain information from me regarding my household i.e. requesting means of payment information from me and requesting me to sign a document stating that I the householder was in agreement with you billing me for water supplied. Unfortunately I am not in a position to supply this information or sign this agreement. I would like for you to understand why I am in the position not to do this. Firstly the form you sent out is in effect a contract. By law a contract is a document whereby both parties are in agreement with the particulars laid down in the document and are aligned regarding the terms and conditions of the information contained within the document. This is not the case with the document you sent to my house. This document is a contract biased against the householder in favor of Irish water. This document does not in any way or form represent the views or concerns of the second party (me) who is being asked to sign. There is no information within the document that pertains to what rate I the home owner will be charged. How this rate will be calculated. What allowances I will be given and what guarantees I will have in relation to supply or service. As per the water services act 2013 Irish water will provide: [2013.] Water services Act 2013 [No.6.] Pr.4 S. (a) functions relating to the fixing of charges in respect of the provision of such water services, (b) the specification of minimum standards of service as respects the provision of such water services, (c) the protection of the interests of persons to whom water services are provided; Regarding section (a) as stated earlier there was no information contained in the document you sent to me stating what the rate for water usage would be yet you asked me for a means of payment i.e. looking for bank details for a direct debit! This would be the same as my purchasing a car and not agreeing the monthly payment but rather giving my bank details and giving the creditor Cart Blanche to take whatever he wanted out of my account. You have also asked for the PPS numbers of all people resident within my household. Why you need this information is beyond me as if this was a fact finding document the information could easily be given. Also according to the dept. Of Social Protection: 2.1.1 Who can use the PPS Number? The PPS No. replaced the Revenue and Social Insurance Number (RSI No.) that was only used in relation to transactions with Revenue and the Department of Social Protection. The PPS Number can be used by: Any organisation listed in legislation, e.g. a Government Department or Health Service Executive. Any person or body authorised by a public body to do so. Any person who has a transaction with a public body 2.1.2 Who cannot use the PPS Number? Private companies or bodies, other than in transactions with public bodies Any person or body not authorised under legislation to do so. As Irish Water is a private company you are not entitled to this information and I could find no evidence within the Water services Act 2013 to state otherwise. So why are you looking for it? Regarding section (b) this related to your guarantee relating to the type of service I can expect from your company in respect to water supplied to my dwelling. There is no detail covering this item provided in the documentation sent to me. And finally section (c) the protection of the interests of the persons to who water service is provided, I am assuming this covers a broad spectrum including health and safety i.e. the purity and condition of the water you are supplying. None of my concerns have been addressed here i.e. the amount or fluoride that is added to the water being supplied which is well in excess of European counterparts and has been proven to cause a degree of docility within people which this present government would be happy to allow to continue. If there is an issue with water supplied that negates people from drinking it without first boiling will they still have to pay? So far you have failed to meet any of the expectations set out for you in the Water services act 2013 and you have sought information from people you are not entitled to. There are also a few other issues I have in relation to this unfair charge that both this government and Irish water are trying to impose on me. You say that there is a cost in supplying water to the people of this country yet Irish Water in their wisdom or arrogance decided to spend in excess of €150 million on a system for Irish Water that was already in place i.e. clone the system used by Bord Gais. Had this €150 million been invested in repairing the infrastructure that is currently allowing 40%+ of water leak to ground you could have cut the cost of producing water by up to 33% but instead it was used to appease wealthy cronies. There is also the case of the multimillion Euro gym Irish Water has built for its workers. Would it not have been cheaper to simply pay the fee to a local gym as a BIK to the employee? Is it now the case that the cost of this luxury will be passed onto the customer? Will it not also be the case as it is with Bord Gais and the ESB or Electric Ireland that all workers will have the luxury of paying less for the service their house receives through either lower payments or increased allowances? Do I the customer feel that the revenues collected by Irish Water will be used for their true purpose i.e. providing a robust water delivery system with no leaks? Clean pure water (less fluoride on par with Europe), improved reservoirs and an assurance that my service will not suffer? The answer to these questions is no. These revenues will be used to bay huge bonuses, cover lavish expenses and covering the cost of subsidizing the Irish Water employees and the political masters who put this company in place. As usual it is the ordinary person of the state that will suffer through increased costs and diminished service. If you wish for me to sign any form of agreement or contract relating to the supply of water to my house then I wish it to be a contract drawn up between me and Irish Water detailing the expectations from Irish Water as a service supplier, incorporating my concerns as a customer and Irish Water’s agreement that my concerns will be resolved prior to any payment. Yours Sincerely The householder -via Bill Richards in https://facebook/groups/279741635509093/
Posted on: Tue, 30 Sep 2014 07:00:00 +0000
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