Government and BPOs advocate alternative healthcare occupations, jumpstart IT-BPM Roadmap Published: August 30, 2013. Latest update: August 30, 2013. From the Department of Labor and Employment Windows of opportunity continues to open up for Filipino nurses. Secretary of Labor and Employment Rosalinda Dimapilis-Baldoz said this yesterday as she bared that the DOLE supports the implementation of the Information Technology and Business Process Management (IT-BPM) Roadmap 2012-2016 that will provide licensed nurses, nursing graduates, and other jobseekers with healthcare backgrounds, employment in non-clinical, yet, medical-related job opportunities in the healthcare information management outsourcing industry. “With the fast-growing and innovative trends and advancements in the healthcare industry, I encourage health professionals, nurses especially, to think out-of-the-box, beyond the traditional clinical jobs, and explore other emerging medical and health-related careers needed by our labor market today,” Baldoz said, adding that by 2016, the business process outsourcing industry is projected to account for about 8% of the Gross Domestic Product (GDP). Citing a report from the Bureau of Local Employment (BLE), Baldoz noted that the healthcare information-outsourcing sector of the business process outsourcing (BPO) industry is considered one of the fast-growing sectors that offer over 100,000 medical-related jobs to nursing graduates. “The IT-BPAP Roadmap, once steered into full swing, is seen to employ 1.3 million directly, and at least 3.2 million indirectly,” she said, citing the report. Baldoz commended the earnest efforts of the Departments of Trade and Industry (DTI), Science and Technology (DOST), and Finance (DOF), Commission on Higher Education (CHED), Senate Committee on Trade, Business Process Association of the Philippines (BPAP), and Team Asia for the formulation of the roadmap. Under the roadmap, the industry specifically asks the government to implement the following policy and program interventions: (a) enable structural changes, such as greater autonomy in curriculum design, to roll out talent interventions; (b) expedite K-to-12 initiatives; (c) enhance capacity in tertiary education; (d) continue tax holidays; and (e) align local ordinances with national laws. It also proposes to fine-tune labor laws and practice to meet industry requirements; to create a department of Information and Communication Technology to provide greater status and autonomy; to build business process management-ready hard and soft infrastructure; and to scale up industry-academe research partnerships. The Career Guides posted at the BLE website at ble.dole.gov.ph/career.asp cites healthcare outsourcing careers such as Medical Transcriptionists; Medical Secretaries; Medical Coders and Billers; Medical Assistants; Medical Representatives; and Medical Butlers that nursing graduates and jobseekers can consider as employment alternatives. Nursing graduates may also apply as clinical research associates who monitor and administer health and safety protocols and related study training to assigned work sites. The job requires the same skills with that of a nurse, including medical knowledge and skill in applying clinical regulatory requirements, i.e., Good Clinical Practice (GCP) and International Conference on Harmonization (ICH) guidelines. “If they are into clinical review and decision making, they may consider a career as a Clinical Appeals Specialist who abstracts clinically relevant facts documented in the patient’s medical record, reviews clinical cases, and responds to written medical appeals of patients and clients,” Baldoz said. “I have emphasized, too, that workers in the said industry are not the “common “headset with microphone” type of worker in call centers, but those who process and analyze knowledge, information, and technical data,” she added. The BLE Career Guides show that these healthcare outsourcing jobs have starting pays ranging from P14,000-P18,000 while clinical appeals specialists employed in the BPO industry receive basic pay of P20,000-P40,000. These remunerations may even exceed depending on the hours of work, typing speed and type of employment. Toward this end, Baldoz said that the DOLE is continuously forging partnerships with the industry toward addressing concerns on labor regulations, productivity, talent development and working conditions to further meet the goal of IT-BPM Roadmap. The BLE is also in close coordination with BPAP to carry out career advocacy activities.
Posted on: Fri, 30 Aug 2013 10:40:29 +0000
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