Great night & morning.. Receive several essay long emails from a - TopicsExpress

Great night & morning.. Receive several essay long emails from a customer criticising the manner I apparently acted towards her saying I was patronising, insulting and condescending, suggesting that Im incapable of learning and maturing, and that I should consider changing careers as my arrogance and egotism isnt appropriate for customer service. Without doubting her strong belief I basically bend over backwards to resolve the issue & change her opinion. She then realises she has the incorrect person in the wrong department but still continues to insult me saying Im accountable as Im a leader & work within the same company. GET F**KED YOU KEYBOARD WARRIOR!! #getajoborahobbie #rantover

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