Guiding Principles for (GBV case): 1-Ensure the safety of the victim/survivor and her/his family at all times. 2- Respect the confidentiality of the affected person(s) and their families at all times. 3-If the survivor/victim gives her/his informed and specific consent, share only pertinent and relevant information with others for the purpose of helping the survivor, such as referring for services 4-All written information about survivors/victims must be maintained in secure, locked files. Discuss about the confidential treatment of personal information inside the Centre with all patients 5- Respect the wishes, choices, rights, and dignity of the victim/survivor. 6-Conduct interviews in private settings 7-For female victims/survivors, always try to conduct interviews and examinations with female staff, including translators. For male victims/survivors able to indicate preferences, it is best to ask if he prefers a man or a woman to conduct the interview. In the case of small children, female staffs are usually the best choice. 8-Be respectful, maintain a non-judgmental manner. Do not laugh or show any disrespect for the individual or her culture, family, or situation. 9-Be patient; do not press for more information if the victim/survivor is not ready to speak about her experience. 10-Ask only relevant questions. (For example, the status of the virginity of the victim/survivor is not relevant and should not be discussed until unless she or the care taker asks.) 11-Avoid requiring the victim/survivor to repeat the story in multiple interviews (case manager can do the briefing) 12- Ensure non-discrimination in all interactions with survivors/victims and in all service provision. 13-Apply the above principles to children, including their right to participate in decisions that will affect them. If a decision is taken on behalf of the child, the best interests of the child shall be the overriding guide and the appropriate procedures should be followed. It is important to note that these kinds of issues involving children are complex and there are no simple answers. The WHO Ethical and Safety Recommendations document (see page 10) provides some guidance on these issues and offers additional resources that can be consulted. 14- Treat patients with dignity, and compassion and with sensitivity to age, culture and ethnicity, while recognizing that violence is unacceptable in any kind of relationship. 15- As per domestic violence, recognize that the process of leaving a violent relationship is often a long and gradual one. 16- Attempt to engage patients in long-term continuity of care within the health care system, in order to support them through the process of attaining greater safety and control in their lives. 6. Respect the integrity and authority of patients’ life choices. 7. Listen and observe. Try always to understand what clients really want to tell you, not only by words but also and with their attitude.
Posted on: Fri, 19 Sep 2014 16:21:25 +0000
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