HIRING TO WIN… 4 Traits Common to Great Hourly Workers and How to Identify Them In Your Job Candidates To give you some ideas in this area, consider the findings of a study conducted by a very large, multiunit restaurant chain. The goal was to identify the common qualities and characteristics found in the company’s highest-performing employees to help in the interviewing and selection process. They found that the following four traits were consistent in their best employees: Extroversion. Extroverts are people-oriented and have good social skills. They exist well with co-workers regardless of the other person’s personality type and are basically team-oriented. Extroverted people have a strong desire to be liked by others and have the ability to favorably impress people they’ve never met. Pride. Employees with pride view their work as important and are very particular about doing their job. They strive not just to do it correctly but in the best possible way. Their performance is not based on whether someone is looking or how much they like the manager. People with pride need to be part of a successful undertaking and make a personal investment in the success of your operation. Responsibility. Responsible people follow through on the commitments they make. They’re dependable and aren’t prone to always having an excuse for whatever goes wrong. They also feel accountable for producing a quality effort while “on the clock.” Energy. Foodservice is fast-paced, stressful and requires people with high energy levels. Employees with high energy levels tend to be able to move quickly and appropriately under pressure. High-energy people are likely to accomplish more in less time and with a higher degree of accuracy than low-energy people. Would the quality of your staff improve if you began hiring people that were extroverted, proud, responsible, and had high energy levels? The screening interview will help you discover which applicants are likely to possess those characteristics and which ones don’t.
Posted on: Mon, 08 Dec 2014 01:16:59 +0000
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