Handling a situation using anger as your veryfirst method immediately creates an environment where those with whom you have a dispute will no longer hear your issue, but instead take a defensive posture in order to deal with your anger. I have never met an effective leader or seen any effective relationship where the very first attempt at resolving a problem is done via anger or aggressive conversation. If the situation were to find resolution through anger and aggression, it would likely lead to failed future attempts at communication and problem resolution due to pre-conceived notion and fear of the interaction. Great leaders are great communicators.
Posted on: Thu, 06 Nov 2014 20:43:27 +0000
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